Best Shopify Retention & CRM Apps

Tapp

Gamified membership platform that turns customers into engaged, habitual buyers

Retentics

AI-powered Klaviyo flow optimization and predictive reorder timing for Shopify brands

Rediem

Community-driven loyalty program that replaces points with personalized engagement

Mercana

Customer intelligence platform that enriches Shopify profiles with 90+ data points for smarter segmentation and VIP outreach

LongPlay

Lifecycle marketing agency for ecommerce brands, specializing in email, SMS, and retention programs

Hoop

AI agent that intercepts cancellation requests and saves subscribers for Shopify subscription brands

CustomersAI

Visitor identity resolution, AI email optimization, and Meta signal recovery for Shopify brands

Bubblehouse

Loyalty, referrals, and gamification for Shopify brands that want customers to come back

Yuzu

Personalized print inserts automated into the pick and pack flow

Wunderkind

Identity resolution that turns anonymous traffic into triggered email, SMS, and onsite revenue

Yieldify

On-site personalization, exit-intent overlays, and CRO experiences for ecommerce

WisePops

Pop-ups, banners, and bars for list growth and exit-intent promotions

Voyage Mobile

SMS marketing and message commerce for ecommerce brands

Vita Plus

Sports nutrition and supplement retailer carrying 50+ brands and bulk ingredients

Videowise

Shoppable video commerce platform with live shopping and AI-powered content

TxtCart

Conversational AI SMS marketing for Shopify, built around abandoned cart recovery

Triple Whale

All-in-one DTC intelligence platform with attribution, analytics, and AI agents

Treet

Branded resale marketplaces for Shopify brands (P2P, trade-in, off-price, returns)

Toki

Loyalty points, tiered memberships, and referral programs for Shopify

Tolstoy

AI-first shoppable video, quizzes, and personal shopper for Shopify

Tie

Shopper identity resolution. Reveal up to 90% of anonymous site traffic and reach them across email, SMS, postal, and programmatic.

Talkable

Enterprise referral marketing platform for DTC brands

Swym Wishlist Plus

Wishlist, back-in-stock alerts, and share-the-cart for Shopify

Swish

Wishlist app for Shopify that turns saved products into sales through automated notifications

SurveySensum

AI-powered NPS, CSAT, and CES surveys with text analytics and closed-loop feedback

Superfans

Branded mobile app and push channel that turns top customers into repeat buyers

Subi Subscriptions

Subscribe and save, membership, and loyalty programs for Shopify brands

Spellbound

Interactive email experiences that let customers shop, review, and opt into SMS without leaving their inbox

Social Snowball

Turn every customer into an affiliate with automatic discount-code attribution

Smile.io

Loyalty, referrals, and VIP tiers for Shopify SMB and mid-market

Smartrr

Subscription management, loyalty rewards, and churn prevention for Shopify brands

SmartrMail

AI email and SMS marketing automation built for Shopify and ecommerce stores

Skio

Shopify-native subscription platform. Higher checkout attach, lower transaction fees, and cancel-save flows built in.

Simon Data

AI-first customer data platform that personalizes marketing across every channel

ShoppingGives

Cause commerce platform. customers donate at checkout, brands donate a % of sales

Shoptin

Smart email consent for Shopify checkout

Sendlane

Unified email, SMS, and reviews platform built for ecommerce retention

Seguno

Shopify-native email marketing with automations, popups, and reviews built into your admin

Sailthru

Cross-channel customer messaging with AI personalization for email, SMS, push, and web

Rivo

Retention platform for Shopify Plus (loyalty, referrals, memberships, accounts)

REVIEWS.io

Product reviews, UGC, video reviews, and Google Seller Ratings for ecom

Repeat

Lifecycle marketing for CPG brands. automates reorders, replenishment, and cross-sell moments

Retention.com

Identity resolution that unmasks anonymous site visitors for triggered abandonment sends

Renumerate

Subscription churn reduction through cancel-flow saves and lapsed subscriber winback

Relo

AI-powered repeat revenue platform for Shopify DTC brands

Remarkable AI

AI plus human 1:1 customer engagement across winback, support, and social

Rebuy

AI-driven personalization, upsell, and cross-sell engine for Shopify

Recart

SMS marketing platform with OneClick opt-in built for Shopify DTC brands

Recharge

Subscription platform for Shopify brands. Recurring billing, customer portal, and churn prevention.

Recurly

Subscription billing and retention platform with a Shopify-native Commerce product

Quiz Kit

Product recommendation quizzes that convert traffic, grow email lists, and lift AOV

Prive

Subscriptions, bundles, and retention tools for Shopify brands (now Recurly Commerce)

Privy

Popups, email, and SMS marketing for SMB Shopify brands

Polar Analytics

All-in-one analytics, incrementality testing, and AI agents for Shopify brands

Pinpoint

AI-powered DM automation that turns Instagram and TikTok engagement into revenue

Paper Run

Automated direct mail for customers who do not open your emails

Paloma

Conversational commerce for DTC brands. Sell in Instagram DMs and Messenger.

OuterSignal

Customer intelligence and VIP detection. Know who is actually buying from you

Ordergroove

Subscription management platform that converts one-time buyers into recurring customers

orita

Email list health and Klaviyo subscriber engagement optimization

OptinMonster

Popup, exit-intent, and lead capture toolkit for list growth and cart recovery

Opensend

Visitor identification and email list growth for Shopify brands

Okendo

Customer marketing platform for Shopify (reviews, loyalty, referrals, quizzes, surveys)

Ometria

Enterprise customer data and marketing platform for retail and DTC retention

Octane AI

AI product quizzes and zero-party data for Shopify

Nwsflash

Klaviyo email and SMS management for fast-growing ecommerce brands

NAPPS Mobile App Builder

Native iOS and Android apps for Shopify stores, no code required

Mention Me

Referral marketing and customer advocacy platform for DTC brands

Mailmend

Email inbox placement tool that moves Klaviyo emails from promotions to primary

Malomo

Branded order tracking pages and shipment notifications for Shopify

Mailchimp

Email marketing, automations, and audience tools for SMBs

Mage: Loyalty & Rewards

Points, VIP tiers, and referrals to turn one-time buyers into repeat customers

Mailability

AI intent scoring and revival flows that boost Klaviyo email revenue

LoyaltyLion

Enterprise loyalty and referral program platform for Shopify Plus

Loop Subscriptions

Shopify subscription platform built for retention, dunning recovery, and bundle-driven growth

Loloyal

Points, VIP tiers, and referral programs for Shopify, now branded TrustWILL Loyalty

Listrak

Enterprise email, SMS, and cross-channel marketing automation for retail and ecom

Littledata

Server-side conversion tracking for Shopify brands using GA4, Meta, Google Ads, and Klaviyo

Joy

Loyalty points, VIP tiers, and referrals to turn one-time buyers into repeat customers

Joy Loyalty Program & Rewards

Points, VIP tiers, memberships, and referrals across 30+ touchpoints for Shopify stores

Joy Subscription

Shopify subscription app for recurring revenue, dunning management, and subscriber self-service

Inveterate

Paid membership and store-credit loyalty programs for Shopify

Instant

AI email marketing that identifies anonymous abandoners and personalizes every send

Hiro Analytics

Automated Klaviyo reporting and retention analytics for DTC brands and agencies

Gladly

Radically personal customer service platform built around the person, not the ticket

GetResponse

Email marketing, automation, and cart recovery for ecommerce brands

Friendbuy

Referral and loyalty programs for mid-market DTC brands

Fuego

Native mobile app builder for Shopify Plus brands

Fondue

CashBack offers that replace promo codes, so customers choose rewards after purchase instead of discounts at checkout

Foursixty

Shoppable Instagram, TikTok, and UGC galleries for Shopify brands

Emotive

Conversational SMS marketing for ecommerce with two-way human-led replies

Endear

CRM and clienteling platform for retail store teams

Digioh

Preference-based product quizzes, forms, and list growth for Shopify

Decile

AI-powered customer analytics, personas, and predictive segmentation for DTC

Dataships

Consent optimization that lifts email and SMS opt-in rates while staying GDPR and CCPA compliant

Customer.io

Cross-channel automation for email, SMS, push, and in-app messaging

Customer Fields

Custom registration forms and B2B customer account management for Shopify

Churn Buster

Failed payment recovery and cancel flow optimization for subscription brands

Cevoid

UGC galleries, loyalty rewards, and unified customer profiles for Shopify brands

Catch

Pay-by-bank checkout that swaps credit card fees for store credit rewards

Brij

QR-code-powered first-party data capture for brands selling through retail and offline channels

Braze

Enterprise customer engagement across email, push, in-app, SMS, and WhatsApp

Wunderkind

Autonomous marketing platform that identifies anonymous visitors and drives incremental email and SMS revenue

BON

Loyalty points, VIP tiers, and referral programs for Shopify

Bold Commerce

Subscriptions, upsells, and checkout for Shopify Plus brands

Bluecore

Enterprise retail personalization across email, SMS, site, and paid media

Blueprint

SMS and WhatsApp marketing for Shopify brands focused on retention and repeat revenue

Black Crow AI

Predictive AI for DTC. Personalized onsite experiences and smarter paid-media audiences.

Attentive

AI-powered SMS and email marketing platform for consumer brands

ARPU

2-click upsells and delay options inside pre-shipment notification emails for Recharge subscription merchants

All In One Email

Email, SMS, and marketing automation that turns subscriber lists into revenue

AiTrillion

All-in-one Shopify marketing platform covering email, SMS, loyalty, reviews, and more

Alia

AI-powered brand storytelling popups for Shopify with earn-to-unlock discounts

AI Development

AI-powered email, SMS, and CRM for Shopify brands

AddShoppers

Identity resolution and triggered email to anonymous site visitors