
Remarkable AI
AI plus human 1:1 customer engagement across winback, support, and social
Chatdesk Inc DBA Remarkable AI is a Shopify app developer based in the United States that makes Retain AI: Winback emails , an email marketing app on the Shopify App Store. It provides 1:1 messaging on social, email, and SMS for consumer brands. It is rated 3.9 out of 5 from 17 reviews on the Shopify App Store. It has a free plan.
Remarkable AI runs ai plus human 1:1 messaging across three jobs: winback to lapsed buyers, cx ticket resolution, and replies to social comments & dms. Best fit for Shopify brands with a sizable lapsed-customer file, meaningful ticket volume, or active TikTok / YouTube / X / Reddit audiences they can't keep up with.
What Remarkable AI does for Shopify brands
- 1:1 winback messages with custom imagery & offers based on purchase history reactivate lapsed buyers
- 24/7 ai plus US-based agents resolve order status, returns & shipping tickets across email, chat & sms
- Cuts in-house cx labor cost on routine inquiries
- Replies to comments & dms on TikTok, YouTube, X & Reddit convert social engagement into followers & buyers
- Captures revenue otherwise lost to unanswered or stale social interactions
Overview
Remarkable AI sells done-for-you 1:1 customer messaging for ecommerce brands, combining AI with US-based human experts. It covers win-back and retention emails, customer support across social, email, chat and SMS, and proactive social engagement. It addresses lapsed customers, support ticket volume and unanswered social comments.
For Shopify brands
- Sends personalized 1:1 win-back, replenishment, back-in-stock and cross-sell messages to lapsed and existing customers on the brand's behalf.
- Handles customer support tickets across email, social, chat and SMS with AI and real people, 24/7.
- Replies to comments on organic social posts and paid ads on TikTok, YouTube, X and Reddit.
How it works
The brand connects its help desk, ecommerce platform and engagement channels through one-click integrations. Remarkable AI aligns on goals, proposes a messaging strategy for the brand to review and approve, then starts sending and reports results on a dashboard and in team reports. A free pilot is offered and launches in days.
- Built for
- Ecommerce and consumer brands, with examples in fashion, beauty, health, food and home.
- Pricing
- Plans start at $1,500 per month. A free pilot is offered, and the Shopify App Store listing shows a free plan.
Products
- Retain Personalized 1:1 win-back and repeat-purchase messages to lapsed customers by email, social and SMS.
- Support 24/7 customer support across channels using AI and human agents, aimed at turning tickets into sales.
- Acquire Proactive engagement on TikTok, YouTube, X and Reddit, run by an AI community manager.
- Retain AI: Winback emails Shopify App Store app for AI-written win-back emails; has a free plan.
Buyer notes
- Free pilot available, launching in days
- Plans start at $1,500 per month
- Support is provided 24/7 by AI plus real people
- Messages are sent on email, social and SMS
From Remarkable AI's own site and Shopify App Store listings, as of 2026-10-30.
On the Shopify App Store
Retain AI: Winback emails
3.9 · 17 reviewsFree planLaunched 2020Email marketingRemarkable AI uses AI and US-based experts to help ecommerce brands boost conversions and solve tickets across social, email, chat, and SMS.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
What Shopify apps does Chatdesk Inc DBA Remarkable AI make?
Chatdesk Inc DBA Remarkable AI has 1 app on the Shopify App Store: Retain AI: Winback emails .
How is Retain AI: Winback emails rated?
Retain AI: Winback emails is rated 3.9 out of 5 from 17 reviews on the Shopify App Store.
How much does Chatdesk Inc DBA Remarkable AI cost?
It has a free plan.