ShipInsure is a Shopify app developer that makes ShipInsure Shipping Protection, a cart customization app on the Shopify App Store. It provides shipping protection for lost, damaged, or stolen shipments. Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 108 (0.7%) run ShipInsure Shipping Protection, #10 of 193 cart customization apps by that count. Its share is highest among Health & Wellness (1.7%), Beauty & Personal Care (1.1%) and Sports & Outdoors (0.9%) brands. It is rated 4.8 out of 5 from 67 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. ShipInsure Shipping Protection has 1 plan on the Shopify App Store, at no charge.
ShipInsure handles shipping protection and returns management for Shopify brands, letting customers file claims and process exchanges without touching your support queue. Brands with meaningful return volume or shipping claim rates see the most direct impact, since the platform converts refund requests into exchanges and automates the claims triage that CX teams currently do by hand.
What ShipInsure does for Shopify brands
- AI returns flow routes refund requests to exchanges, retaining sale revenue
- Fast claims resolution drives higher repurchase rates among claim-affected customers
- Automated claims triage cuts the agent hours spent on shipping and return contacts
Overview
ShipInsure sells shipping protection, returns and carbon offsetting tools for online stores, including a Shopify app. It covers orders that are lost, stolen or damaged in transit, defective, or sent wrong, and handles claims for the merchant. Customers can add protection at checkout, and the merchant can set a revenue share.
- Built for
- Consumer brands selling online on Shopify, WooCommerce, BigCommerce or through a custom API integration.
- Pricing
- Installing is free, and the Shopify listing shows a free plan. Customers can add protection at checkout starting at $0.98. Merchants receive $0.05, $0.10 or $0.15 per order per quarter at 1-500, 500-5,000 and 5,000-25,000 orders a month; 25,000+ is by contact.
Products
- ShipInsure Shipping Protection Shopify app offering shipping insurance and package protection from shipment until the order reaches the customer.
- Protection Checkout widget that lets customers add order protection; pays for reorders and supports merchant revenue share.
- Returns Returns platform with AI-powered screening of fraudulent returns and one-click exchanges.
- Offsetting Donates 3% of every order to carbon offsetting initiatives on behalf of merchants.
- Claims Filing Wizard Branded claims page on a unique subdomain where customers file order issue claims.
- Order Tracking Order tracking page branded to match the merchant.
Integrations
Buyer notes
- Claims support is offered 24/7 to customers.
- Customer emails, the claims wizard and tracking can be branded with the merchant's name.
- Listed as Built for Shopify in the Shopify App Store.
- Enterprise pricing (25,000+ orders a month) requires contacting ShipInsure.
From ShipInsure's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
ShipInsure Shipping Protection
4.8 · 67 reviewsBuilt for ShopifyFree planOn 0.7% of brands over $5MLaunched 2021Cart customizationShipInsure is a premium shipping insurance & package protection Shopify App. Free For Merchants. Covers all from ship time until it's in the customers hands.
Pricing
FreeFree
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to ShipInsure
The most used cart customization apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| EG Auto Add to Cart Free Gift · 506 | 5.8% | 4.9 · 1,142 |
| Amp Slide Cart Upsell Drawer · App HQ Pte. Ltd. | 4.6% | 5.0 · 777 |
| CartBot · Bundler.app | 2.3% | 4.8 · 507 |
| iCart Cart Drawer Cart Upsell · iCart | 1.6% | 4.7 · 450 |
| Also Bought CBB · Code Black Belt | 1.4% | 4.8 · 372 |
| TN Term and Condition Checkbox · Effective Apps | 1.1% | 4.9 · 565 |
Often used with ShipInsure
What its brands run more often than Shopify brands over $5M do overall.
- PostPilot Direct Mail Platform16.7% of its brands · 6.8x average
- Postscript SMS Marketing25% of its brands · 4x average
- Route19.4% of its brands · 4x average
- GOVX ID Exclusive Discounts25% of its brands · 3.9x average
- Clearer.io Address Validator13% of its brands · 3.4x average
What Shopify apps does ShipInsure make?
ShipInsure has 1 app on the Shopify App Store: ShipInsure Shipping Protection.
How many Shopify brands use ShipInsure?
Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 108 (0.7%) run ShipInsure Shipping Protection, #10 of 193 cart customization apps by that count. Its share is highest among Health & Wellness (1.7%), Beauty & Personal Care (1.1%) and Sports & Outdoors (0.9%) brands.
What are the alternatives to ShipInsure?
The most used cart customization apps among Shopify brands over $5M, after ShipInsure: EG Auto Add to Cart Free Gift (5.8%), Amp Slide Cart Upsell Drawer (4.6%), CartBot (2.3%), iCart Cart Drawer Cart Upsell (1.6%), Also Bought CBB (1.4%) and TN Term and Condition Checkbox (1.1%).
What do ShipInsure's brands use alongside it?
Of the brands running ShipInsure, 16.7% also run PostPilot Direct Mail Platform, 25% also run Postscript SMS Marketing, 19.4% also run Route, 25% also run GOVX ID Exclusive Discounts and 13% also run Clearer.io Address Validator. Each is at least 3.4 times as common among them as across all brands over $5M.
How is ShipInsure Shipping Protection rated?
ShipInsure Shipping Protection is rated 4.8 out of 5 from 67 reviews on the Shopify App Store.
How much does ShipInsure cost?
ShipInsure Shipping Protection has 1 plan on the Shopify App Store, at no charge. ShipInsure Shipping Protection: Free, Free.
