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Onepilot

Outsourced customer support combining human agents and AI across email, chat, phone, and social

Onepilot is a Shopify app developer based in France that makes Onepilot AI, a support - other app on the Shopify App Store. It provides customer care, sales, and KYC services. It carries Shopify's Built for Shopify badge. Onepilot AI has 1 plan on the Shopify App Store, at no charge. It bills some charges outside the Shopify invoice.

Onepilot is outsourced customer support staffed by human agents plus ai, covering email, chat, phone, and social in 15+ languages. Plugs into Shopify and Gorgias, priced per contact or per hour. Best fit for dtc brands running in-house support teams who want to cut per-ticket cost and free up management hours.

What Onepilot does for Shopify brands

  • Outsourced agents handle tickets at lower fully-loaded cost vs in-house
  • Removes hiring, scheduling, QA & training overhead from your team
  • Faster response times & higher-quality cx reduce churn, lift repeat purchase
  • Scales support volume 3x during seasonal spikes without internal hiring

On the Shopify App Store

  • Built for ShopifyFree planLaunched 2025Support - Other

    The Onepilot AI platform lets merchants build workflows powered by LLMs to automate support, manage data, and execute actions across tools like Sho...

    Pricing

    Onepilot
    Free

    Some charges are billed by the developer outside your Shopify invoice.

Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.

What Shopify apps does Onepilot make?

Onepilot has 1 app on the Shopify App Store: Onepilot AI.

How much does Onepilot cost?

Onepilot AI has 1 plan on the Shopify App Store, at no charge. It bills some charges outside the Shopify invoice. Onepilot AI: Onepilot, Free.

Updated 2026-09-10. Method notes and every source: how we count →

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