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Springboard

Fractional CX teams and cart recovery for consumer brands

Springboard is a Shopify service provider. It provides unknown (The description from Springboard's website was not included in your message.).

Springboard runs fractional cx teams and cart recovery for consumer brands on Shopify. Canada/USA-based agents handle tickets across Gorgias, Zendesk & 25+ platforms, while a separate service personally reaches out to abandoned checkouts. Fits brands with ticket volume that does not justify a full-time in-house hire.

What Springboard does for Shopify brands

  • Fractional cx agents at ~$1,200/mo vs $3,500 in-house national average
  • No benefits, recruiting, or HR overhead on top of agent cost
  • Personal outreach to abandoned checkouts recovers carts at full aov
  • Brand keeps 95-97% revenue share on recovered carts
Updated 2026-09-10. Method notes and every source: how we count →

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