Malomo provides order tracking for Shopify merchants.
Malomo replaces the default Shopify shipping confirmation with branded tracking pages and notifications for your store. Useful for Shopify brands shipping enough parcels that wismo tickets pile up and the tracking page gets 4-6 visits per order, turning a dead carrier link into owned post-purchase real estate.
What Malomo does for Shopify brands
- Branded tracking pages & proactive notifications cut wismo tickets ~50%
- Tracking page visits (4-6 per order) become merchandised surface for repeat purchases
- Tracking page typically drives 1-3% additional purchases per order
Overview
Malomo sells branded order tracking software for Shopify merchants. It provides tracking pages, email and SMS shipping notifications, and shipment analytics. It is meant to reduce 'where is my order' support tickets and to use post-purchase messages to encourage repeat purchases.
For Shopify brands
- Tracking pages are built in the brand's own Shopify theme with the drag-and-drop Tracking Page Creator, with no code needed.
- Shipping emails and SMS go out on delivery events and flag delays or problem orders, so customers hear about issues before they contact support.
- Reporting covers shipments, carrier performance and time in transit, and tracking page revenue attribution.
How it works
A brand connects Shopify, builds its tracking page in the Tracking Page Creator and sets up its email and SMS flows, using pre-built Klaviyo flow templates if wanted. The Quick Start plans can run a branded page in minutes. On the Growth plan Malomo builds the pages, and timing depends on customization and design assets, from days to weeks.
- Built for
- Shopify and Shopify Plus ecommerce brands, including headless storefronts, that want branded post-purchase tracking and shipping notifications.
- Pricing
- Quick Start plans: Lite is $49/month for 1,000 shipments, then $0.06 per extra shipment. Starter is $189/month for 4,000 shipments, then $0.05 per extra. Growth starts at $400/month, billed monthly. Emails sent from Malomo cost $0.0045 per message.
Products
- Shopify Tracking Page Creator Drag-and-drop builder for branded order tracking pages inside a merchant's Shopify theme, with no code.
- Email & SMS Notifications Sends transactional shipping updates by email and SMS, including alerts for delays and exceptions.
- Shipment Reporting & Analytics Dashboards and reports on shipments, carrier performance, time in transit and problem orders.
- Headless Tracking Pages Embeds order tracking on headless commerce sites using Malomo.js.
- Malomo Growth Plan with Malomo-built tracking pages, branded emails, concierge onboarding and dedicated support.
- Public API Sends Malomo shipment data points to other tools used by marketing and support teams.
Integrations
Buyer notes
- Quick Start plans: a branded tracking page can be running in minutes; Growth setup takes days or weeks depending on customization.
- Support is by email and chat on all plans; Growth adds concierge onboarding and dedicated support.
- Pricing page lists access to 2000 carriers and unlimited user access.
From Malomo's own site and Shopify App Store listings, as of 2026-10-30.
How much does Malomo cost?
Quick Start plans: Lite is $49/month for 1,000 shipments, then $0.06 per extra shipment. Starter is $189/month for 4,000 shipments, then $0.05 per extra. Growth starts at $400/month, billed monthly. Emails sent from Malomo cost $0.0045 per message.
