Endear is a Shopify app developer based in the United States that makes Endear AI‑Powered Clienteling, a selling in person - other app on the Shopify App Store. It provides CRM for store teams. Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 186 (1.2%) run Endear AI‑Powered Clienteling, more than any other selling in person - Other app. Its share is highest among Fashion & Apparel (3.5%) brands. It is rated 4.9 out of 5 from 20 reviews on the Shopify App Store. Endear AI‑Powered Clienteling has 1 plan on the Shopify App Store, at $350 a month. It bills some charges outside the Shopify invoice.
Endear is the AI-powered clienteling software turning customer relationships into revenue for retail brands. Store associates use unified customer profiles to send personal outreach, book appointments, and share Shoppable Stories, with every interaction tracked to sales. Best for brands with three or more retail locations looking to drive in-store traffic and deliver a high-touch customer experience.
What Endear does for Shopify brands
- Associate-sent thank-yous, restock pings & new arrival alerts lift repeat order frequency
- Personalized picks via appointments & shoppable stories raise basket size on influenced orders
- Automates segmentation, follow-up scheduling & store-visit notes so associates spend hours selling
- Campaign creation & performance reporting handled in-platform, no manual ops work
Overview
Endear sells clienteling software for retail brands with physical stores. It combines customer data, a daily list of customers for store associates to contact, and text, email, WhatsApp and live chat outreach. It also links sales back to the conversations that led to them, replacing spreadsheets and personal phones.
- Built for
- Retail brands with physical stores, from a few stores to thousands, including apparel, luxury, jewelry, and home and furnishings brands on Shopify, Shopify Plus and other POS and ecommerce platforms.
- Pricing
- The Core plan is $350 per store per month, and Enterprise is a custom quote. The Shopify App Store lists a Pro Plan at $350/month per store location and says it has a free plan. The pricing page offers a 14-day free trial.
Products
- Endear AI‑Powered Clienteling Shopify App Store app for managing customer data, appointments and personalized outreach from Shopify and POS.
- AI Opportunity Engine Builds a ranked daily queue of customers to contact, with AI-drafted messages.
- AI Notetaker Captures and organizes customer notes and details during store interactions.
- Appointments Manages appointment booking from start to finish and drives online customers into stores.
- Campaigns Sends automated text, email and WhatsApp messages.
- CRM Unifies and segments customer data, including purchase history, sizes, preferences and past conversations.
Integrations
Buyer notes
- Any brand can try Endear free for 14 days; qualified customers can also run a pilot program.
- Every account includes training; depending on plan, also a dedicated onboarding manager and one-on-one store manager training.
- Support includes 24/7 access to the help center, Endear Academy and customer support live chat.
- Sources list SOC 2 Type II, GDPR and CCPA compliance; Enterprise adds a custom DPA, data residency and SLA agreements.
From Endear's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Endear AI‑Powered Clienteling
4.9 · 20 reviewsFree planPaid from $350/moOn 1.2% of brands over $5MLaunched 2019Selling in person - OtherBoost retail sales with Endear’s AI-driven CRM. Manage customer data, appointments, and personalized outreach from Shopify and POS in one platform.
Pricing
Pro Plan$350/month- 1,000,000 Customer Records
- 4,000 emails per month
- 3,000 SMS messages per month
- Per Store Location
- +2 more
14-day free trialSome charges are billed by the developer outside your Shopify invoice.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Endear
The most used selling in person - other apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Kark · Kark Ltd | 0.6% | 5.0 · 126 |
| Social Chat · ShruYa Technolab | 0.1% | 5.0 · 3 |
Often used with Endear
What its brands run more often than Shopify brands over $5M do overall.
- Nosto21.5% of its brands · 8.4x average
- Narvar Return and Exchange11.8% of its brands · 6.9x average
- Loop Returns & Exchanges51.1% of its brands · 5.1x average
- Littledata10.2% of its brands · 4.9x average
- Algolia AI Search & Discovery11.8% of its brands · 4.8x average
What Shopify apps does Endear make?
Endear has 1 app on the Shopify App Store: Endear AI‑Powered Clienteling.
How many Shopify brands use Endear?
Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 186 (1.2%) run Endear AI‑Powered Clienteling, more than any other selling in person - Other app. Its share is highest among Fashion & Apparel (3.5%) brands.
What are the alternatives to Endear?
The most used selling in person - Other apps among Shopify brands over $5M, after Endear: Kark (0.6%) and Social Chat (0.1%).
What do Endear's brands use alongside it?
Of the brands running Endear, 21.5% also run Nosto, 11.8% also run Narvar Return and Exchange, 51.1% also run Loop Returns & Exchanges, 10.2% also run Littledata and 11.8% also run Algolia AI Search & Discovery. Each is at least 4.8 times as common among them as across all brands over $5M.
How is Endear AI‑Powered Clienteling rated?
Endear AI‑Powered Clienteling is rated 4.9 out of 5 from 20 reviews on the Shopify App Store.
How much does Endear cost?
Endear AI‑Powered Clienteling has 1 plan on the Shopify App Store, at $350 a month. It bills some charges outside the Shopify invoice. Endear AI‑Powered Clienteling: Pro Plan, $350/month.
