Retention.com

Identity resolution that unmasks anonymous site visitors for triggered abandonment sends

Retention.com is a Shopify service provider. It provides identity data for ecommerce, publisher, ad tech and retail.

Retention.com matches anonymous site visitors to verified email addresses, then drops them into your existing abandonment flows. Useful for Shopify brands with strong traffic but thin known-visitor pools, where most cart and browse abandoners leave without ever identifying themselves.

What Retention.com does for Shopify brands

Identity resolution unmasks anonymous abandoners with valid emails
Routes net-new contacts into existing cart & browse abandonment flows
Expands the pool abandonment sends can reach, not a reshuffle of current email revenue

Updated 2026-09-10. Method notes and every source: how we count →

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