CustomersAI
Visitor identity resolution, AI email optimization, and Meta signal recovery for Shopify brands
CustomersAI is a Shopify app developer that makes Customers.ai Visitor ID, an email marketing app on the Shopify App Store. It provides identity resolution for Shopify brands. Customers.ai Visitor ID has 4 plans on the Shopify App Store, from free to $799 a month.
CustomersAI identifies anonymous website visitors and adds them to Klaviyo email flows, runs an AI audience agent (Alfred) that extracts more revenue from an existing list, and recovers lost Meta conversion signal via server-side tracking. Brands with meaningful site traffic, an active Klaviyo program, and Meta ad spend get value from all three products independently.
What CustomersAI does for Shopify brands
- Visitor ID captures anonymous browsers into Klaviyo flows, adding net-new emailable contacts
- AI audience segmentation (Alfred) lifts revenue from your existing list without growing it
- Server-side Meta CAPI restores lost conversion signal, lowering CPA on existing ad spend
Overview
CustomersAI sells website visitor identification, an AI audience tool, email deliverability tools and Meta Ads server-side tracking, mainly for ecommerce brands that use Klaviyo. It identifies anonymous site visitors, builds audiences by purchase intent, and works on email inbox placement and ad signal tracking.
For Shopify brands
- Identifies anonymous store visitors by name and email without pop-ups or forms, and syncs the data to email and ad platforms.
- Builds high, medium and low purchase-intent audiences in Klaviyo and sends server-side conversion data to Meta Ads.
- Offers installation, integration and flow setup handled by CustomersAI, with no changes to existing creative.
How it works
The brand adds the X-Ray pixel to its site, and CustomersAI can handle installation, integration and flow optimization, including the deliverability script and extended Klaviyo metrics. Setup is described as taking about 10 minutes with no code required. Alfred then builds audiences from the brand's data, and the deliverability tools work on inbox placement.
- Pricing
- The App Store listing shows a free plan (500 contacts, 14 days), then Starter $199/month, Pro $399/month and Advanced $799/month, with per-contact charges of .23, .18 and .13. The website lists a 7-day free trial, prices by total Klaviyo profiles, and offers custom pricing through sales.
Products
- Customers.ai Visitor ID Identifies names and emails of anonymous website visitors for email and Meta ads retargeting.
- X-Ray Pixel added to a site for identity resolution and capture of customer behavior.
- Alfred AI audience agent that builds Klaviyo audiences by purchase intent: high, medium, low.
- Inboxer Inbox deliverability script that targets email placement in the Primary inbox.
- Email Deliverability Suite Set of email deliverability tools, from validation to warming.
- Meta CAPI Server-side ads tracking that sends conversion events and first-party data to Meta Ads.
Integrations
Buyer notes
- Setup is listed as 10 minutes, with no code or credit card required.
- The company says it handles installation, integration and flow optimization.
- Pricing is based on total Klaviyo profiles, including suppressed and unsubscribed ones.
- Sales offers an extended free trial, dedicated customer support and onboarding; the Advanced App Store plan includes a Customer Success Manager.
From CustomersAI's own site and Shopify App Store listings, as of 2026-10-30.
On the Shopify App Store
- Free planPaid from $199/moLaunched 2024Email marketing
Identify names and emails of your anonymous website visitors for easy email and Meta ads retargeting. No pops or forms needed.
Pricing
Free PlanFree- 14 Days Free
- 500 Contacts Free
- Access to the entire platform
Starter$199/month- .23 per contact captured
- X-Ray Pixel
- Advanced CRM connections
- Suppression lists
14-day free trialPro$399/month- .18 per contact captured
- X-Ray Pixel
- Advanced CRM connections
- Suppression lists
14-day free trialAdvanced$799/month- .13 per contact captured
- X-Ray Pixel
- Advanced CRM connections
- Suppression lists
- +2 more
14-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
What Shopify apps does CustomersAI make?
CustomersAI has 1 app on the Shopify App Store: Customers.ai Visitor ID.
How much does CustomersAI cost?
Customers.ai Visitor ID has 4 plans on the Shopify App Store, from free to $799 a month. Customers.ai Visitor ID: Free Plan, Free; Starter, $199/month; Pro, $399/month; Advanced, $799/month.
