Rivo is a Shopify app developer with 2 apps on the Shopify App Store. It provides loyalty, referrals and memberships platform for Shopify merchants. Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 489 (3.2%) run at least one of Rivo's apps, #4 of 149 loyalty and rewards apps by that count. Its share is highest among Beauty & Personal Care (5.7%), Health & Wellness (4.8%) and Toys, Kids & Baby (3.6%) brands. Its most reviewed app, Rivo: Loyalty Program, Rewards, is rated 4.7 out of 5 from 1,440 reviews on the Shopify App Store. One of its apps carries Shopify's Built for Shopify badge. Plans across its apps run from free to $499 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan.
Rivo is a retention platform built for Shopify Plus. It covers loyalty, customer accounts, memberships, cashback, referrals, wallet passes, store credit and wishlists. Brands set their own earning rules and VIP tiers, and points can be redeemed inside Shopify Checkout. Cashback pays out as store credit on the next order instead of a discount on the current one. An open API and 50+ integrations cover the cases the built-in tools do not. More than 9,000 brands use Rivo, including Dr. Squatch, HexClad and Ridge. Portland Leather Goods ties 17% of its revenue to loyalty.
What Rivo does for Shopify brands
- Loyalty points & vip tiers pull existing customers back more often
- Top-tier vips buy at multiples of baseline repeat rate
- Members grow carts to hit point thresholds & tier benefits
- Referred shoppers convert at higher AOVs than cold traffic
- Referral links from existing customers acquire net-new buyers
Overview
Rivo sells a retention platform for Shopify merchants. It covers loyalty programs, customer accounts, paid memberships, cashback store credit and referrals. It is meant to help merchants turn one-time buyers into repeat customers.
- Built for
- Shopify merchants; the site describes Rivo as built for Shopify Plus, and its plans range from up to 200 monthly orders to unlimited orders.
- Pricing
- The App Store listing shows a free plan (up to 200 monthly orders), then Essential at $15, Scale at $49 and Plus at $499 per month. The website lists Cashback from $199 and Accounts from $499 per month, plus custom plans and month-to-month billing.
Products
- Rivo Loyalty Points, cashback and VIP tiers, with reports, integrated in Shopify Checkout.
- Rivo Accounts Customer accounts with Shop, Google and Apple login, customer settings and analytics.
- Rivo Cashback Gives a percentage of each purchase back as store credit for the next order.
- Rivo Referrals Referral links, referral pages and fraud protection to reward customers for bringing in new buyers.
- Rivo: Loyalty Program, Rewards Shopify App Store app with a points program, ways to earn and redeem, and automated emails.
Integrations
Buyer notes
- Billing is month to month.
- The pricing page lists a 7-day free trial on the Scale plan.
- The pricing page states Rivo is SOC 2 Type II compliant and GDPR compliant.
- Support is offered through chat, email or Slack on every plan; white-glove onboarding is listed for Enterprise.
From Rivo's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Rivo: Loyalty Program, Rewards
4.7 · 1,440 reviewsBuilt for ShopifyFree planPaid from $15/moOn 3.2% of brands over $5MLaunched 2021Loyalty and rewardsTrusted by over 11,000 Shopify merchants. Increase your customer LTV, repeat rate and AOV
Pricing
100% FREE FOREVERFree- [COMPARE OUR FREE PLAN TO OTHERS]
- Up to 200 monthly orders
- Loyalty Points Program
- Ways to earn and redeem
- +2 more
Essential$15/monthUp to 500 monthly orders
- Dedicated loyalty & referral page
- Theme extensions (Embed on product page)
- On-site prompts
- Advanced ways to earn
- +4 more
14-day free trialScale$49/monthIncludes 400 orders for $49/mo, then $20 per 100 more, capped at $499/mo regardless of volume.
- Everything in Essential
- Advanced Branding (Custom CSS + Fonts)
- VIP Tiers
- Points Expiry
- +4 more
14-day free trialPlus$499/monthUp to 2,500 orders per month. Over that? Tap "See all pricing options" below to get a custom quote.
- Everything in Scale
- Custom Integrations (eg: Klaviyo events)
- Advanced Analytics
- Rivo Developer Toolkit
- +1 more
14-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Rivo
The most used loyalty and rewards apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Stamped Reviews & Loyalty · Stamped.io | 9.1% | 4.7 · 3,754 |
| Yotpo · Yotpo - L&R | 8.9% | 4.7 · 971 |
| Smile · Smile.io | 7.5% | 4.9 · 4,637 |
| LoyaltyLion Loyalty Program · LoyaltyLion | 3.1% | 4.6 · 541 |
| Appstle Loyalty Program Reward · Appstle Loyalty | 2% | 5.0 · 1,437 |
| Growave | 2% | 4.8 · 1,290 |
Often used with Rivo
What its brands run more often than Shopify brands over $5M do overall.
- Hyperspeed EXTREME Page Speed10.2% of its brands · 19.6x average
- KNO Post Purchase Surveys14.3% of its brands · 4.3x average
- AppLovin33.3% of its brands · 4.1x average
- PostPilot Direct Mail Platform10% of its brands · 4.1x average
- Junip Product Reviews App & AI11.9% of its brands · 4.1x average
What Shopify apps does Rivo make?
Rivo has 2 apps on the Shopify App Store: Rivo: Loyalty Program, Rewards and Rivo Abandoned Cart Recovery.
How many Shopify brands use Rivo?
Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 489 (3.2%) run at least one of Rivo's apps, #4 of 149 loyalty and rewards apps by that count. Its share is highest among Beauty & Personal Care (5.7%), Health & Wellness (4.8%) and Toys, Kids & Baby (3.6%) brands.
What are the alternatives to Rivo?
The most used loyalty and rewards apps among Shopify brands over $5M, after Rivo: Stamped Reviews & Loyalty (9.1%), Yotpo (8.9%), Smile (7.5%), LoyaltyLion Loyalty Program (3.1%), Appstle Loyalty Program Reward (2%) and Growave (2%).
What do Rivo's brands use alongside it?
Of the brands running Rivo, 10.2% also run Hyperspeed EXTREME Page Speed, 14.3% also run KNO Post Purchase Surveys, 33.3% also run AppLovin, 10% also run PostPilot Direct Mail Platform and 11.9% also run Junip Product Reviews App & AI. Each is at least 4.1 times as common among them as across all brands over $5M.
How is Rivo: Loyalty Program, Rewards rated?
Rivo: Loyalty Program, Rewards is rated 4.7 out of 5 from 1,440 reviews on the Shopify App Store.
How much does Rivo cost?
Plans across its apps run from free to $499 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan. Rivo: Loyalty Program, Rewards: 100% FREE FOREVER, Free; Essential, $15/month (Up to 500 monthly orders); Scale, $49/month (Includes 400 orders for $49/mo, then $20 per 100 more, capped at $499/mo regardless of volume); Plus, $499/month (Up to 2,500 orders per month. Over that? Tap "See all pricing options" below to get a custom quote).
