Best Shopify Retention & CRM Apps
176 Shopify apps in the retention & crm category, hand-picked by DTC brand operators. Common use cases include attributed revenue (email), repeat rate lift, list growth revenue, and cvr lift. Each one has a SWAG (Scientific Wild-Ass Guess), our first-party ROI analysis showing the max monthly price worth paying. Free for dtcmvp brand members.
ZEPIC
Email and WhatsApp marketing automation with a built-in CDP for Shopify brands
Zigpoll
Contextual micro-surveys for post-purchase attribution and customer insights
ZioVy
Gamified loyalty, VIP tiers, and referral programs for Shopify stores
Yuzu
Personalized print inserts automated into the pick and pack flow
Yotpo
Reviews, loyalty, and SMS on one ecommerce retention platform
Yotpo Loyalty
Custom-tailored loyalty and referral programs that drive repeat purchases and turn customers into brand advocates
Wunderkind
Identity resolution that turns anonymous traffic into triggered email, SMS, and onsite revenue
Yieldify
On-site personalization, exit-intent overlays, and CRO experiences for ecommerce
WisePops
Pop-ups, banners, and bars for list growth and exit-intent promotions
Wheelio
Gamified spin-the-wheel popups for email and SMS capture
Web Push Notifications
Web push notifications and announcement bars to recover carts and grow a cookieless owned channel
Voyage Mobile
SMS marketing and message commerce for ecommerce brands
Vita Plus
Sports nutrition and supplement retailer carrying 50+ brands and bulk ingredients
Videowise
Shoppable video commerce platform with live shopping and AI-powered content
UpOrder
Turn Shopify transactional notification emails into repeat-purchase engines
Upscribe
Shopify subscription platform with smart cancellation flows and proprietary dunning
Typeform
Conversational forms, product quizzes, and surveys for zero-party data
TxtCart
Conversational AI SMS marketing for Shopify, built around abandoned cart recovery
Tresl
AI customer segmentation that syncs to Klaviyo and 20+ marketing channels
Triple Whale
All-in-one DTC intelligence platform with attribution, analytics, and AI agents
Treet
Branded resale marketplaces for Shopify brands (P2P, trade-in, off-price, returns)
Toki
Loyalty points, tiered memberships, and referral programs for Shopify
Tolstoy
AI-first shoppable video, quizzes, and personal shopper for Shopify
Tie
Shopper identity resolution. Reveal up to 90% of anonymous site traffic and reach them across email, SMS, postal, and programmatic.
Tapcart
Native iOS and Android mobile apps for Shopify brands
Talkable
Enterprise referral marketing platform for DTC brands
Swym Wishlist Plus
Wishlist, back-in-stock alerts, and share-the-cart for Shopify
Swell Rewards
Loyalty, referrals, and rewards programs that drive repeat purchases and customer acquisition
Swish
Wishlist app for Shopify that turns saved products into sales through automated notifications
SurveySensum
AI-powered NPS, CSAT, and CES surveys with text analytics and closed-loop feedback
Superfans
Branded mobile app and push channel that turns top customers into repeat buyers
Subi Subscriptions
Subscribe and save, membership, and loyalty programs for Shopify brands
Subrise Subscriptions
Subscription management that converts one-time buyers into recurring customers
Stamped
Reviews, loyalty, and referrals for SMB Shopify brands
Stay Ai
AI-powered subscription and retention platform for Shopify
Spin To Win
Gamified spin-wheel popups that capture email subscribers at 2x the rate of standard forms
Spellbound
Interactive email experiences that let customers shop, review, and opt into SMS without leaving their inbox
Spin-a-Sale
Gamified spin-to-win pop-up that grows email lists and drives coupon-based conversions
Social Snowball
Turn every customer into an affiliate with automatic discount-code attribution
SMSBump
SMS and email marketing for Shopify, part of the Yotpo retention stack
Smile.io
Loyalty, referrals, and VIP tiers for Shopify SMB and mid-market
Smartrr
Subscription management, loyalty rewards, and churn prevention for Shopify brands
SmartrMail
AI email and SMS marketing automation built for Shopify and ecommerce stores
Skio
Shopify-native subscription platform. Higher checkout attach, lower transaction fees, and cancel-save flows built in.
Simon Data
AI-first customer data platform that personalizes marketing across every channel
ShoppingGives
Cause commerce platform. customers donate at checkout, brands donate a % of sales
Shoptin
Smart email consent for Shopify checkout
Shopify Subscriptions
Native subscription selling built into Shopify. No third-party app required.
Shopify Email
Native email and SMS marketing built into Shopify admin
Sendgrid
Transactional email API and marketing campaign tools for Shopify brands
Brevo
Email, SMS, WhatsApp, and CRM for SMB DTC brands, billed by send volume
Sendlane
Unified email, SMS, and reviews platform built for ecommerce retention
Seguno
Native Shopify email marketing with automations, popups, and reviews
Seguno
Shopify-native email marketing with automations, popups, and reviews built into your admin
Scribeless
Handwritten direct mail at scale for retention, winback, and VIP outreach
Seal Subscriptions
Subscriptions app for Shopify built for small and mid-market brands
Sailthru
Cross-channel customer messaging with AI personalization for email, SMS, push, and web
S Loyalty
Points-based loyalty rewards program for Shopify and BigCommerce merchants
Rise.ai
Gift cards, store credit, and loyalty for Shopify brands
Rivo
Retention platform for Shopify Plus (loyalty, referrals, memberships, accounts)
RevenueHunt
Product recommendation quizzes for Shopify and WooCommerce
REVIEWS.io
Product reviews, UGC, video reviews, and Google Seller Ratings for ecom
Revamp
Order-aware CRM for Shopify retailers and wholesalers
Retentionlly
Managed email and SMS retention marketing for e-commerce brands
Retently
NPS, CSAT, and CES surveys that close the loop on at-risk customers
Repeat
Lifecycle marketing for CPG brands. automates reorders, replenishment, and cross-sell moments
Retention.com
Identity resolution that unmasks anonymous site visitors for triggered abandonment sends
Renumerate
Subscription churn reduction through cancel-flow saves and lapsed subscriber winback
Relo
AI-powered repeat revenue platform for Shopify DTC brands
Remarkable AI
AI plus human 1:1 customer engagement across winback, support, and social
Recurpay
Subscription management for Shopify: launch, grow, and recover recurring revenue
Rebuy
AI-driven personalization, upsell, and cross-sell engine for Shopify
Recart
SMS marketing platform with OneClick opt-in built for Shopify DTC brands
Recharge
Subscription platform for Shopify brands. Recurring billing, customer portal, and churn prevention.
Recurly
Subscription billing and retention platform with a Shopify-native Commerce product
Quiz Kit
Product recommendation quizzes that convert traffic, grow email lists, and lift AOV
PushOwl+Brevo
Email, SMS, and web push marketing in one platform for Shopify stores
PushOwl
Web push notifications for Shopify: abandoned cart recovery and promotional broadcasts
Prive
Subscriptions, bundles, and retention tools for Shopify brands (now Recurly Commerce)
Privy
Popups, email, and SMS marketing for SMB Shopify brands
PostPilot
Automated direct mail for Shopify covering acquisition, retargeting, and retention
Postscript
SMS marketing platform built for Shopify brands
Poplar
Automated direct mail campaigns for Shopify brands: cart recovery, winback, and retention
Polar Analytics
All-in-one analytics, incrementality testing, and AI agents for Shopify brands
Pinpoint
AI-powered DM automation that turns Instagram and TikTok engagement into revenue
Peel
Cohort, retention, and LTV analytics for subscription DTC brands
Paper Run
Automated direct mail for customers who do not open your emails
Pabloo
Store credit and cashback programs for repeat purchases, refund recovery, and dormant customer reactivation
Paloma
Conversational commerce for DTC brands. Sell in Instagram DMs and Messenger.
OuterSignal
Customer intelligence and VIP detection. Know who is actually buying from you
Ordergroove
Subscription management platform that converts one-time buyers into recurring customers
orita
Email list health and Klaviyo subscriber engagement optimization
OptinMonster
Popup, exit-intent, and lead capture toolkit for list growth and cart recovery
Opensend
Visitor identification and email list growth for Shopify brands
Okendo
Customer marketing platform for Shopify (reviews, loyalty, referrals, quizzes, surveys)
Ometria
Enterprise customer data and marketing platform for retail and DTC retention
Omnisend
Email, SMS, and push marketing built for ecommerce
Octane AI
AI product quizzes and zero-party data for Shopify
Novel
Apple and Google wallet passes for ecommerce loyalty, push, and direct customer messaging
Nwsflash
Klaviyo email and SMS management for fast-growing ecommerce brands
Nector
Loyalty, referrals, and reviews for Shopify and retail brands
NAPPS Mobile App Builder
Native iOS and Android apps for Shopify stores, no code required
Mention Me
Referral marketing and customer advocacy platform for DTC brands
Maverick
AI email marketing platform for Klaviyo, with inbox placement optimization and personalized video
Mailmend
Email inbox placement tool that moves Klaviyo emails from promotions to primary
Malomo
Branded order tracking pages and shipment notifications for Shopify
Mailchimp
Email marketing, automations, and audience tools for SMBs
Mage: Loyalty & Rewards
Points, VIP tiers, and referrals to turn one-time buyers into repeat customers
Mailability
AI intent scoring and revival flows that boost Klaviyo email revenue
Mailboard
Email inspiration and competitive intelligence for marketing teams
Loyalty Wizard
Points, VIP tiers, and referrals to drive repeat purchases on Shopify
LoyaltyLion
Enterprise loyalty and referral program platform for Shopify Plus
Loop Subscriptions
Shopify subscription platform built for retention, dunning recovery, and bundle-driven growth
Loox
Photo and video reviews for Shopify brands
Loloyal
Points, VIP tiers, and referral programs for Shopify, now branded TrustWILL Loyalty
Listrak
Enterprise email, SMS, and cross-channel marketing automation for retail and ecom
Littledata
Server-side conversion tracking for Shopify brands using GA4, Meta, Google Ads, and Klaviyo
Justuno
AI-driven intent-based pop-ups, onsite personalization, and list growth for ecommerce
Joy
Loyalty points, VIP tiers, and referrals to turn one-time buyers into repeat customers
Joy Loyalty Program & Rewards
Points, VIP tiers, memberships, and referrals across 30+ touchpoints for Shopify stores
Joy Subscription
Shopify subscription app for recurring revenue, dunning management, and subscriber self-service
Inveterate
Paid membership and store-credit loyalty programs for Shopify
Instant
AI email marketing that identifies anonymous abandoners and personalizes every send
Influence.io
Loyalty points, referrals, VIP tiers, and stamp cards for Shopify brands
InboxAlly
Email warmup and deliverability tool that trains inbox providers to prioritize your sends
HubSpot
CRM platform with marketing, sales, and service hubs in one system
Hiro Analytics
Automated Klaviyo reporting and retention analytics for DTC brands and agencies
Growave
All-in-one loyalty, reviews, wishlist, and UGC for Shopify retention
Happy Birthday Discounts
Automated birthday email campaigns with personalized discount codes for Shopify
Govalo
Digital gift cards and store credit for Shopify brands
Gladly
Radically personal customer service platform built around the person, not the ticket
GetResponse
Email marketing, automation, and cart recovery for ecommerce brands
Friendbuy
Referral and loyalty programs for mid-market DTC brands
Fuego
Native mobile app builder for Shopify Plus brands
Fondue
CashBack offers that replace promo codes, so customers choose rewards after purchase instead of discounts at checkout
Foursixty
Shoppable Instagram, TikTok, and UGC galleries for Shopify brands
Finsi
AI growth team that unifies subscription data and executes retention, ads, and email actions
Emotive
Conversational SMS marketing for ecommerce with two-way human-led replies
Endear
CRM and clienteling platform for retail store teams
Elevar
Server-side tracking and data layer for Shopify that feeds cleaner conversion signals to ad platforms
Digioh
Preference-based product quizzes, forms, and list growth for Shopify
Decile
AI-powered customer analytics, personas, and predictive segmentation for DTC
Dataships
Consent optimization that lifts email and SMS opt-in rates while staying GDPR and CCPA compliant
Customer.io
Cross-channel automation for email, SMS, push, and in-app messaging
Customer Fields
Custom registration forms and B2B customer account management for Shopify
Customer Accounts Concierge
Customer account portal with loyalty rewards, referral program, and wishlist for Shopify
Churn Buster
Failed payment recovery and cancel flow optimization for subscription brands
Checkout Links
Pre-filled, trackable checkout links for email, SMS, ads, and QR campaigns
Cevoid
UGC galleries, loyalty rewards, and unified customer profiles for Shopify brands
Catch
Pay-by-bank checkout that swaps credit card fees for store credit rewards
Campaigner
Email and SMS marketing automation for Shopify stores
Butter Payments
ML-driven failed payment recovery for subscription brands
Brij
QR-code-powered first-party data capture for brands selling through retail and offline channels
Braze
Enterprise customer engagement across email, push, in-app, SMS, and WhatsApp
Wunderkind
Autonomous marketing platform that identifies anonymous visitors and drives incremental email and SMS revenue
BON
Loyalty points, VIP tiers, and referral programs for Shopify
Bold Commerce
Subscriptions, upsells, and checkout for Shopify Plus brands
Bluecore
Enterprise retail personalization across email, SMS, site, and paid media
Blueprint
SMS and WhatsApp marketing for Shopify brands focused on retention and repeat revenue
Black Crow AI
Predictive AI for DTC. Personalized onsite experiences and smarter paid-media audiences.
Bengor Pty Ltd
Email, SMS, and customer data platform for Shopify brands
Awtomic
Subscription management for Shopify with build-a-box, lifecycle marketing, and self-serve portals
Back in Stock
Restock notifications for Shopify (email, SMS, web push)
Attentive
AI-powered SMS and email marketing platform for consumer brands
ARPU
2-click upsells and delay options inside pre-shipment notification emails for Recharge subscription merchants
Amped
Email and SMS popup builder for list growth
All In One Email
Email, SMS, and marketing automation that turns subscriber lists into revenue
AiTrillion
All-in-one Shopify marketing platform covering email, SMS, loyalty, reviews, and more
Alia
AI-powered brand storytelling popups for Shopify with earn-to-unlock discounts
AI Development
AI-powered email, SMS, and CRM for Shopify brands
AfterShip Email Marketing
Email and SMS marketing automation for Shopify brands
AddShoppers
Identity resolution and triggered email to anonymous site visitors
ActiveCampaign
Marketing automation and CRM with AI-driven cross-channel workflows
Swym Back in Stock
Back in stock alerts that turn stockout visitors into paying customers
Orita
AI-powered email list segmentation that lifts campaign revenue and recovers dormant customers
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Klaviyo
Email, SMS, and push marketing in one B2C CRM platform