Zipchat AI
AI chatbot that handles sales, support, and cart recovery across chat, WhatsApp, and email
ZIPCHAT INC is a Shopify app developer based in the United States that makes Zipchat AI Chatbot & Live Chat, a chat app on the Shopify App Store. It provides AI chatbot for ecommerce. Among the 14,695 Shopify brands over $5M that dtcmvp tracks, 58 (0.4%) run Zipchat AI Chatbot & Live Chat, #15 of 307 chat apps by that count. It is rated 4.9 out of 5 from 197 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Zipchat AI Chatbot & Live Chat has 4 plans on the Shopify App Store, from free to $600 a month.
Zipchat AI is a chatbot that handles support tickets, opens proactive chats with hesitating visitors, and chases abandoned carts across on-site chat, WhatsApp & email. Best fit for Shopify brands drowning in routine support questions (order status, returns, shipping) and watching carts abandon without follow-up.
What Zipchat AI does for Shopify brands
- Ai handles routine tickets (order status, returns, shipping, faqs) without a human agent
- Detects hesitation signals (exit intent, time on page) & opens chat to guide visitor to purchase
- Zipchat publishes 16.3% avg chat-to-sale rate across merchant base
- Fires on-site recovery message when cart abandonment detected
- WhatsApp follow-up on abandoned carts, 20-39% recovery rates reported
Among Shopify brands over $5M
On the Shopify App Store
Zipchat AI Chatbot & Live Chat
4.9 · 197 reviewsBuilt for ShopifyFree planPaid from $80/moOn 0.4% of brands over $5MLaunched 2023ChatAI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Pricing
FreeFree- 120 AI replies/m
- Around 50 conversations/m
- Training on 100 pages
- AI Corrections
- +3 more
Starter$80/monthor $768/year and save 20%- 750 AI replies/m
- Around 300 conversations/m
- Training on 1,000 pages
- AI Corrections
- +3 more
7-day free trialPro$300/monthor $2,880/year and save 20%- 3,000 AI replies/m
- Around 1,250 conversations/m
- Training on 75,000 pages
- AI Corrections
- +4 more
7-day free trialScale$600/monthor $5,760/year and save 20%- 6000 AI replies/m
- Around 2,500 conversations/m
- Training on 300,000 pages
- AI Corrections
- +4 more
7-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Zipchat AI
The most used chat apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Gorgias · Gorgias Inc. | 19.5% | 4.3 · 705 |
| Shopify Inbox · Shopify | 9.5% | 4.5 · 5,794 |
| Tidio · TIDIO LLC | 3.2% | 4.8 · 1,343 |
| Richpanel · Richpanel Inc | 1.6% | 4.9 · 138 |
| Fin AI Agent & Intercom · Intercom | 1.5% | 3.7 · 18 |
| Re:amaze AI Helpdesk & Chat · Reamaze | 1.3% | 4.4 · 181 |
Often used with Zipchat AI
What its brands run more often than Shopify brands over $5M do overall.
- Upsell & Cross Sell — Selleasy17.2% of its brands · 3x average
- Pandectes GDPR Compliance19% of its brands · 2.5x average
- Klarna On‑Site Messaging27.6% of its brands · 2.1x average
- PageFly ✦ AI Page Builder22.4% of its brands · 1.9x average
- Shopify Checkout Blocks39.7% of its brands · 1.7x average
What Shopify apps does ZIPCHAT INC make?
ZIPCHAT INC has 1 app on the Shopify App Store: Zipchat AI Chatbot & Live Chat.
How many Shopify brands use ZIPCHAT INC?
Among the 14,695 Shopify brands over $5M that dtcmvp tracks, 58 (0.4%) run Zipchat AI Chatbot & Live Chat, #15 of 307 chat apps by that count.
What are the alternatives to ZIPCHAT INC?
The most used chat apps among Shopify brands over $5M, after ZIPCHAT INC: Gorgias (19.5%), Shopify Inbox (9.5%), Tidio (3.2%), Richpanel (1.6%), Fin AI Agent & Intercom (1.5%) and Re:amaze AI Helpdesk & Chat (1.3%).
What do ZIPCHAT INC's brands use alongside it?
Of the brands running ZIPCHAT INC, 17.2% also run Upsell & Cross Sell — Selleasy, 19% also run Pandectes GDPR Compliance, 27.6% also run Klarna On‑Site Messaging, 22.4% also run PageFly ✦ AI Page Builder and 39.7% also run Shopify Checkout Blocks. Each is at least 1.7 times as common among them as across all brands over $5M.
How is Zipchat AI Chatbot & Live Chat rated?
Zipchat AI Chatbot & Live Chat is rated 4.9 out of 5 from 197 reviews on the Shopify App Store.
How much does ZIPCHAT INC cost?
Zipchat AI Chatbot & Live Chat has 4 plans on the Shopify App Store, from free to $600 a month. Zipchat AI Chatbot & Live Chat: Free, Free; Starter, $80/month; Pro, $300/month; Scale, $600/month.
