TIDIO LLC is a Shopify app developer based in the United States that makes Tidio: AI Chatbot & Live Chat, a chat app on the Shopify App Store. Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 468 (3.2%) run Tidio: AI Chatbot & Live Chat, #3 of 310 chat apps by that count. Its share is highest among Home & Living (5.1%), Automotive (4.6%) and Pets (4%) brands. It is rated 4.8 out of 5 from 1,339 reviews on the Shopify App Store. Paid plans start at $29 a month, and it has a free plan.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Tidio: AI Chatbot & Live Chat
4.8 · 1,339 reviewsFree planPaid from $29/moOn 3.2% of brands over $5MLaunched 2014ChatEngage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to TIDIO LLC
The most used chat apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Gorgias · Gorgias Inc. | 19.5% | 4.3 · 703 |
| Shopify Inbox · Shopify | 9.5% | 4.6 · 5,798 |
| Richpanel · Richpanel Inc | 1.6% | 4.9 · 139 |
| Fin AI Agent & Intercom · Intercom | 1.4% | 3.8 · 18 |
| Re:amaze AI Helpdesk & Chat · Reamaze | 1.3% | 4.4 · 180 |
| LiveChat · Text | 1.3% | 4.4 · 49 |
Often used with TIDIO LLC
What its brands run more often than Shopify brands over $5M do overall.
- Simprosys Google Shopping Feed21.4% of its brands · 2.3x average
- Affirm pay‑over‑time messaging13.5% of its brands · 2.1x average
- GOAFFPRO11.1% of its brands · 1.8x average
- Searchanise Search & Filter10.5% of its brands · 1.7x average
- Smile10.3% of its brands · 1.5x average
What Shopify apps does TIDIO LLC make?
TIDIO LLC has 1 app on the Shopify App Store: Tidio: AI Chatbot & Live Chat.
How many Shopify brands use TIDIO LLC?
Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 468 (3.2%) run Tidio: AI Chatbot & Live Chat, #3 of 310 chat apps by that count. Its share is highest among Home & Living (5.1%), Automotive (4.6%) and Pets (4%) brands.
What are the alternatives to TIDIO LLC?
The most used chat apps among Shopify brands over $5M, after TIDIO LLC: Gorgias (19.5%), Shopify Inbox (9.5%), Richpanel (1.6%), Fin AI Agent & Intercom (1.4%), Re:amaze AI Helpdesk & Chat (1.3%) and LiveChat (1.3%).
What do TIDIO LLC's brands use alongside it?
Of the brands running TIDIO LLC, 21.4% also run Simprosys Google Shopping Feed, 13.5% also run Affirm pay‑over‑time messaging, 11.1% also run GOAFFPRO, 10.5% also run Searchanise Search & Filter and 10.3% also run Smile. Each is at least 1.5 times as common among them as across all brands over $5M.
How is Tidio: AI Chatbot & Live Chat rated?
Tidio: AI Chatbot & Live Chat is rated 4.8 out of 5 from 1,339 reviews on the Shopify App Store.
How much does TIDIO LLC cost?
TIDIO LLC's paid plans start at $29 a month, and it has a free plan.