tawk.to is a Shopify app developer based in the United States that makes tawk.to Live Chat, a chat app on the Shopify App Store. Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 149 (1%) run tawk.to Live Chat, #8 of 310 chat apps by that count. Its share is highest among Automotive (2.4%), Business & Industrial (2.2%) and Electronics & Tech (2.1%) brands. It is rated 3.8 out of 5 from 88 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. It has a free plan.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
tawk.to Live Chat
3.8 · 88 reviewsBuilt for ShopifyFree planOn 1% of brands over $5MLaunched 2015ChatMonitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, and agents.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to tawk.to
The most used chat apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Gorgias · Gorgias Inc. | 19.5% | 4.3 · 703 |
| Shopify Inbox · Shopify | 9.5% | 4.6 · 5,798 |
| Tidio · TIDIO LLC | 3.2% | 4.8 · 1,339 |
| Richpanel · Richpanel Inc | 1.6% | 4.9 · 139 |
| Fin AI Agent & Intercom · Intercom | 1.4% | 3.8 · 18 |
| Re:amaze AI Helpdesk & Chat · Reamaze | 1.3% | 4.4 · 180 |
Often used with tawk.to
What its brands run more often than Shopify brands over $5M do overall.
- Simprosys Google Shopping Feed23.5% of its brands · 2.6x average
- Upsell & Cross Sell — Selleasy12.8% of its brands · 2.2x average
- Affirm pay‑over‑time messaging13.4% of its brands · 2.1x average
- Mailchimp Email SMS Marketing18.8% of its brands · 1.7x average
- PageFly ✦ AI Page Builder20.1% of its brands · 1.7x average
What Shopify apps does tawk.to make?
tawk.to has 1 app on the Shopify App Store: tawk.to Live Chat.
How many Shopify brands use tawk.to?
Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 149 (1%) run tawk.to Live Chat, #8 of 310 chat apps by that count. Its share is highest among Automotive (2.4%), Business & Industrial (2.2%) and Electronics & Tech (2.1%) brands.
What are the alternatives to tawk.to?
The most used chat apps among Shopify brands over $5M, after tawk.to: Gorgias (19.5%), Shopify Inbox (9.5%), Tidio (3.2%), Richpanel (1.6%), Fin AI Agent & Intercom (1.4%) and Re:amaze AI Helpdesk & Chat (1.3%).
What do tawk.to's brands use alongside it?
Of the brands running tawk.to, 23.5% also run Simprosys Google Shopping Feed, 12.8% also run Upsell & Cross Sell — Selleasy, 13.4% also run Affirm pay‑over‑time messaging, 18.8% also run Mailchimp Email SMS Marketing and 20.1% also run PageFly ✦ AI Page Builder. Each is at least 1.7 times as common among them as across all brands over $5M.
How is tawk.to Live Chat rated?
tawk.to Live Chat is rated 3.8 out of 5 from 88 reviews on the Shopify App Store.
How much does tawk.to cost?
It has a free plan.