Track123
Branded order tracking pages with upsell recommendations and WISMO ticket reduction
Track123 is a Shopify app developer based in the United States that makes Track123 Order Tracking, an order tracking app on the Shopify App Store. It provides shipment tracking services and solutions for developers, brands, and e-commerce platforms. It is rated 4.9 out of 5 from 1,755 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Track123 Order Tracking has 3 plans on the Shopify App Store, from free to $49 a month. Some plans add usage charges on top, listed with each plan.
Track123 replaces the generic carrier tracking link with a branded order status page that pulls real-time carrier updates and shows estimated delivery dates. Shoppers visit that page multiple times per shipment, so Track123 also drops product recommendations and coupons on it to convert idle status checks into repeat orders. Fits Shopify brands shipping enough volume that wismo tickets eat support hours and tracking traffic is worth merchandising.
What Track123 does for Shopify brands
- Branded tracking pages with real-time carrier updates cut wismo support tickets
- Accurate estimated delivery dates stop pre-emptive 'where is my order' contacts
- Product recommendations & coupons on the tracking page turn repeat visits into orders
- Exception classification flags delayed shipments before customers complain
Overview
Track123 sells shipment tracking software: an API that returns tracking data from carriers, and a Shopify app that gives stores branded order tracking pages and shipping notifications. It addresses the work of answering "where is my order" questions and keeping shoppers informed after they buy.
- Built for
- Brand e-commerce sellers including Shopify merchants, plus logistics and 3PL companies, cross-border payment platforms and software integrators.
- Pricing
- The Shopify app has a free plan (50 orders a month), $9 a month (300 orders) and $49 a month (2,000 orders), with $0.05 per extra order on paid plans. The website lists Free, Professional and Custom plans charged by shipment volume; Custom is by quote.
Products
- Package Tracking API Returns shipment tracking data from carriers through one API call, with webhook updates.
- Track123 Order Tracking Shopify app for branded, multilingual tracking pages and shipping email notifications.
- Branded Tracking Page Store-branded page where shoppers see shipment status, estimated delivery dates and product recommendations.
- Logistics dashboard Shows shipment data and transit time analysis in visual reports.
Integrations
Buyer notes
- The website states 1-day onboarding, API documentation and 24/7 technical support.
- The website states ISO 27001 certification.
- Removing Track123 branding is listed only on the $49 Advanced app plan.
- Webhooks for developers are on the Advanced app plan; API and webhook are on the website's Professional plan.
From Track123's own site and Shopify App Store listings, as of 2026-10-20.
On the Shopify App Store
Track123 Order Tracking
4.9 · 1,755 reviewsBuilt for ShopifyFree planPaid from $9/moLaunched 2022Order trackingDrive repeat sales with branded order tracking. Track123 helps you get ahead of shipping issues and reconvert shoppers while they wait for their packages.
Pricing
STARTERFree- 50 orders/month
- Real-time sync & tracking
- Branded & multilingual tracking pages
- Shopify native email notification
- +4 more
GROWTH$9/monthor $84/year and save 22%$0.05 per extra order
- 300 orders/month
- Product recommendations widget
- Apple wallet tracking
- Custom shipping notifications
- +4 more
7-day free trialADVANCED$49/monthor $468/year and save 20%$0.05 per extra order
- 2000 orders/month
- Estimated delivery time
- Auto-translate shipment details
- Product recommendation (AI powered)
- +4 more
7-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
What Shopify apps does Track123 make?
Track123 has 1 app on the Shopify App Store: Track123 Order Tracking.
How is Track123 Order Tracking rated?
Track123 Order Tracking is rated 4.9 out of 5 from 1,755 reviews on the Shopify App Store.
How much does Track123 cost?
Track123 Order Tracking has 3 plans on the Shopify App Store, from free to $49 a month. Some plans add usage charges on top, listed with each plan. Track123 Order Tracking: STARTER, Free; GROWTH, $9/month ($0.05 per extra order); ADVANCED, $49/month ($0.05 per extra order).
