Loox is a Shopify app developer that makes Loox ‑ Product Reviews App, a product reviews app on the Shopify App Store. It provides a social proof marketing platform for Shopify merchants. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 1,000 (6.5%) run Loox ‑ Product Reviews App, #4 of 188 product reviews apps by that count. Its share is highest among Pets (11.9%), Specialty & Other (8.1%) and Automotive (7.8%) brands. It is rated 4.9 out of 5 from 9,914 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Loox ‑ Product Reviews App has 3 plans on the Shopify App Store, from free to $299.99 a month. Some plans add usage charges on top, listed with each plan.
Overview
Loox sells a photo and video product reviews app for Shopify and Shopify Plus stores. It collects reviews from customers through automated requests and incentives, and displays them in widgets across the store. It also offers referrals and syndicates reviews to other sales channels.
For Shopify brands
- Sends automated review requests, including delivery-based timing and discounts for photo reviews, so the team does not request reviews manually.
- Displays reviews in 15+ widgets that can be customized to match the store without code, from the homepage to checkout.
- Syndicates reviews to Google Shopping, Meta Shops, TikTok Shop and the Shop app, and offers an API and webhooks for custom builds.
How it works
A brand adds the Loox app from the Shopify App Store and starts on the free plan. Loox sends review requests to customers, collects photo and video reviews, and shows them in store widgets. Billing runs through Shopify's 30-day subscription period.
- Built for
- Shopify and Shopify Plus merchants of any size, from stores starting out on a free plan to established brands.
- Pricing
- Three monthly plans billed through Shopify: Beginner starts free (up to 500 orders), Convert is $49.99/month (300 orders included, $50 per additional 300), and Unlimited is $299.99/month. No annual commitment; cancel any time.
Products
- Referrals Referral program with on-site and post-purchase options for customers to refer others.
- Review Syndication Shows Loox reviews on Google Shopping, Meta Shops, TikTok Shop and the Shop app.
- Loox API Programmatic access to reviews for custom widgets, headless storefronts and webhooks.
- Reviewers.com Video reviews on demand, gifting products to a vetted community of reviewers.
- Loox Studio Tool for customizing the look of Loox widgets and emails.
Integrations
Buyer notes
- Billed through Shopify's 30-day subscription period with no annual commitment.
- No developer is needed to set up Loox.
- Support is available 24/7 by chat and email; priority support is on the Unlimited plan.
- The Beginner plan covers up to 500 orders.
From Loox's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Loox ‑ Product Reviews App
4.9 · 9,914 reviewsBuilt for ShopifyFree planPaid from $49.99/moOn 6.5% of brands over $5MLaunched 2015Product reviewsTurn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox
Pricing
BeginnerFree- Review request emails & reminders
- Offer discounts for photo reviews
- 17+ widgets (Snippets, Carousels, etc.)
- SEO: Google rich snippets & schema
- +4 more
Convert$49.99/month300 orders included in base price + $50 per additional 300 orders
- AI Smart Sorting & Review Highlights
- AI Summaries & Review Stories
- AI Translations & Replies
- Video reviews
- +4 more
14-day free trialUnlimited$299.99/month- Unlimited access to all features
- Priority support
14-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Loox
The most used product reviews apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Judge.me Product Reviews App · Judge.me | 31% | 5.0 · 49,047 |
| Yotpo | 15.7% | 4.8 · 4,638 |
| Okendo | 11.4% | 4.8 · 1,433 |
| Bazaarvoice Ratings & Reviews · Bazaarvoice Inc. | 5.7% | 3.8 · 15 |
| REVIEWS.io Product Reviews App · Reviews.io | 3.5% | 4.7 · 771 |
| Junip Product Reviews App & AI · Junip Inc. | 2.9% | 4.8 · 1,171 |
Often used with Loox
What its brands run more often than Shopify brands over $5M do overall.
- Omnisend Email Marketing & SMS10.7% of its brands · 2.3x average
- GOAFFPRO15.9% of its brands · 2.2x average
- UpPromote Affiliate Marketing14.9% of its brands · 2.1x average
- Simprosys Google Shopping Feed21.9% of its brands · 2.1x average
- Smile13.1% of its brands · 1.8x average
What Shopify apps does Loox make?
Loox has 1 app on the Shopify App Store: Loox ‑ Product Reviews App.
How many Shopify brands use Loox?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 1,000 (6.5%) run Loox ‑ Product Reviews App, #4 of 188 product reviews apps by that count. Its share is highest among Pets (11.9%), Specialty & Other (8.1%) and Automotive (7.8%) brands.
What are the alternatives to Loox?
The most used product reviews apps among Shopify brands over $5M, after Loox: Judge.me Product Reviews App (31%), Yotpo (15.7%), Okendo (11.4%), Bazaarvoice Ratings & Reviews (5.7%), REVIEWS.io Product Reviews App (3.5%) and Junip Product Reviews App & AI (2.9%).
What do Loox's brands use alongside it?
Of the brands running Loox, 10.7% also run Omnisend Email Marketing & SMS, 15.9% also run GOAFFPRO, 14.9% also run UpPromote Affiliate Marketing, 21.9% also run Simprosys Google Shopping Feed and 13.1% also run Smile. Each is at least 1.8 times as common among them as across all brands over $5M.
How is Loox ‑ Product Reviews App rated?
Loox ‑ Product Reviews App is rated 4.9 out of 5 from 9,914 reviews on the Shopify App Store.
How much does Loox cost?
Loox ‑ Product Reviews App has 3 plans on the Shopify App Store, from free to $299.99 a month. Some plans add usage charges on top, listed with each plan. Loox ‑ Product Reviews App: Beginner, Free; Convert, $49.99/month (300 orders included in base price + $50 per additional 300 orders); Unlimited, $299.99/month.