Cavalry.ai
Autonomous AI CX agent that resolves support tickets end-to-end for Shopify brands
Cavalry is a Shopify app developer based in the United States that makes Cavalry AI Customer Support, a helpdesk app on the Shopify App Store. It provides AI agent for ecommerce support and sales. Among the 14,721 Shopify brands over $5M that dtcmvp tracks, 11 (0.1%) run Cavalry AI Customer Support, #7 of 47 helpdesk apps by that count. It is rated 5 out of 5 from 15 reviews on the Shopify App Store. Cavalry AI Customer Support has 1 plan on the Shopify App Store, at no charge.
Cavalry.ai is an autonomous ai support agent that resolves Shopify tickets end-to-end, including returns, exchanges, refunds, and order tracking. Best for brands with high ticket volume or seasonal surges who want to cap cx headcount without hurting response times.
What Cavalry.ai does for Shopify brands
- Autonomous ai resolves returns, exchanges, refunds & order tracking end-to-end
- 65%+ ticket deflection cuts per-ticket support cost
- Absorbs Q4 & promo surge volume without seasonal cx hires
- Handles 100+ use cases so agents focus on edge cases
Among Shopify brands over $5M
On the Shopify App Store
Cavalry AI Customer Support
5.0 · 15 reviewsFree planOn 0.1% of brands over $5MLaunched 2021HelpdeskCavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve ti...
Pricing
FreeFree to installPay $1.2 only per ticket handled
- AI Agent trained on 100+ ecom use cases
- 70-90% AI Agent Automation Rate
- Fast AI setup with no workflow building
- AI Agent that handles complex edge cases
- +4 more
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Cavalry.ai
The most used helpdesk apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Zendesk | 8.5% | 3.5 · 92 |
| SB · Shark Byte, Inc | 0.8% | 4.6 · 314 |
| Gladly · Gladly Inc | 0.8% | 4.7 · 29 |
| Help Scout | 0.5% | 3.7 · 19 |
| Relocate+ Order Editing · Crowd Control | 0.2% | 5.0 · 41 |
| Yuma AI | 0.1% | 5.0 · 9 |
Often used with Cavalry.ai
What its brands run more often than Shopify brands over $5M do overall.
- Klaviyo100% of its brands · 1.6x average
What Shopify apps does Cavalry make?
Cavalry has 1 app on the Shopify App Store: Cavalry AI Customer Support.
How many Shopify brands use Cavalry?
Among the 14,721 Shopify brands over $5M that dtcmvp tracks, 11 (0.1%) run Cavalry AI Customer Support, #7 of 47 helpdesk apps by that count.
What are the alternatives to Cavalry?
The most used helpdesk apps among Shopify brands over $5M, after Cavalry: Zendesk (8.5%), SB (0.8%), Gladly (0.8%), Help Scout (0.5%), Relocate+ Order Editing (0.2%) and Yuma AI (0.1%).
What do Cavalry's brands use alongside it?
Of the brands running Cavalry, 100% also run Klaviyo. Each is at least 1.6 times as common among them as across all brands over $5M.
How is Cavalry AI Customer Support rated?
Cavalry AI Customer Support is rated 5 out of 5 from 15 reviews on the Shopify App Store.
How much does Cavalry cost?
Cavalry AI Customer Support has 1 plan on the Shopify App Store, at no charge. Cavalry AI Customer Support: Free, Free to install (Pay $1.2 only per ticket handled).
