Shark Byte, Inc is a Shopify app developer based in the United States that makes SB: Helpdesk, Live Chat & FAQs, a helpdesk app on the Shopify App Store. Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 120 (0.8%) run SB: Helpdesk, Live Chat & FAQs, #2 of 46 helpdesk apps by that count. Its share is highest among Home & Living (1.1%), Fashion & Apparel (0.9%) and Beauty & Personal Care (0.9%) brands. It is rated 4.6 out of 5 from 319 reviews on the Shopify App Store. Paid plans start at $5.99 a month, and it has a free plan.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
SB: Helpdesk, Live Chat & FAQs
4.6 · 319 reviewsFree planPaid from $5.99/moOn 0.8% of brands over $5MLaunched 2015HelpdeskDeliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Shark Byte, Inc
The most used helpdesk apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Zendesk | 8.6% | 3.5 · 91 |
| Gladly · Gladly Inc | 0.8% | 4.7 · 29 |
| Help Scout | 0.5% | 3.6 · 19 |
| Relocate+ Order Editing · Crowd Control | 0.2% | 5.0 · 41 |
| Yuma AI | 0.1% | 5.0 · 9 |
| Cavalry AI Customer Support · Cavalry | 0.1% | 5.0 · 15 |
Often used with Shark Byte, Inc
What its brands run more often than Shopify brands over $5M do overall.
- Frequently Bought Together CBB14.2% of its brands · 3.2x average
- Infinite Options11.7% of its brands · 3x average
- POWr12.5% of its brands · 2.8x average
- Brevo PushOwl: Email,Push,SMS21.7% of its brands · 2.2x average
- Loox10.8% of its brands · 1.8x average
What Shopify apps does Shark Byte, Inc make?
Shark Byte, Inc has 1 app on the Shopify App Store: SB: Helpdesk, Live Chat & FAQs.
How many Shopify brands use Shark Byte, Inc?
Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 120 (0.8%) run SB: Helpdesk, Live Chat & FAQs, #2 of 46 helpdesk apps by that count. Its share is highest among Home & Living (1.1%), Fashion & Apparel (0.9%) and Beauty & Personal Care (0.9%) brands.
What are the alternatives to Shark Byte, Inc?
The most used helpdesk apps among Shopify brands over $5M, after Shark Byte, Inc: Zendesk (8.6%), Gladly (0.8%), Help Scout (0.5%), Relocate+ Order Editing (0.2%), Yuma AI (0.1%) and Cavalry AI Customer Support (0.1%).
What do Shark Byte, Inc's brands use alongside it?
Of the brands running Shark Byte, Inc, 14.2% also run Frequently Bought Together CBB, 11.7% also run Infinite Options, 12.5% also run POWr, 21.7% also run Brevo PushOwl: Email,Push,SMS and 10.8% also run Loox. Each is at least 1.8 times as common among them as across all brands over $5M.
How is SB: Helpdesk, Live Chat & FAQs rated?
SB: Helpdesk, Live Chat & FAQs is rated 4.6 out of 5 from 319 reviews on the Shopify App Store.
How much does Shark Byte, Inc cost?
Shark Byte, Inc's paid plans start at $5.99 a month, and it has a free plan.