Dualsided
E-commerce and CRM solutions with custom themes, subscriptions, integrations, apps for Shopify
Dualsided is a Shopify app developer with 3 apps on the Shopify App Store, most of them in store management. It provides e-commerce and CRM solutions with custom themes, subscriptions, integrations, apps for Shopify. Among the 15,463 Shopify brands over $5M that dtcmvp tracks, 137 (0.9%) run at least one of Dualsided's apps, #10 of 439 analytics apps by that count. Its share is highest among Beauty & Personal Care (1.6%), Sports & Outdoors (1.2%) and Health & Wellness (1.2%) brands. Its most reviewed app, Hotjar Install, is rated 4.3 out of 5 from 91 reviews on the Shopify App Store. All of its apps carry Shopify's Built for Shopify badge. Plans across its apps run from free to $69 a month on the Shopify App Store.
Overview
Dualsided designs and builds custom Shopify themes, subscriptions, integrations and apps for new and growing brands. It also publishes its own Shopify apps for store management, subscriptions, events, retail attribution, B2B sales and AI search visibility. The work is meant to give a store a better shopper experience with less manual work behind the scenes.
For Shopify brands
- Custom Shopify themes, subscription setups and back-office integrations built for the store.
- Apps for theme management, customer login tracking, order timing, event ticketing and subscriptions that run inside Shopify.
- Ongoing development and technical management work, from storefront builds to systems integrations and migrations.
How it works
A brand describes the project through the contact form and Dualsided responds with how it can help. Dualsided designs and builds the theme, integration or app work for the store. Some engagements are ongoing technical management.
- Built for
- New and growing brands on Shopify, including skincare, beauty, consumer goods and B2B sellers.
- Pricing
- Hotjar Install has a free plan, a Basic plan at $0.99/month and a Pro plan at $2.99/month. BrandIndex.ai has a free plan and paid plans at $15, $29 and $69 per month. Customer Login Track has a free plan.
Products
- Tidy – Theme Bulk Manager Bulk download, delete, tag and organize themes from one place.
- Order Timing Measures how long customers wait from order to delivery and flags stalled orders.
- Simply Events Sells tickets and manages event registration through Shopify checkout with branded event pages.
- Next Order Subscriptions Lets customers add, swap, reschedule or skip subscription orders; recovers failed payments.
- Hotjar Install Installs Hotjar on Shopify themes without code, with optional event and customer tracking.
- BrandIndex.ai Shows whether a brand appears in AI search answers and gives steps to improve it.
Integrations
Buyer notes
- Based in San Diego, CA.
- Shopify Partner and Certified Shopify Expert since 2013.
- Hotjar Install, BrandIndex.ai and Customer Login Track carry the Built for Shopify badge.
- B2B Quotes & Field Sales is in beta.
From Dualsided's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Hotjar Install
4.3 · 91 reviewsBuilt for ShopifyFree planPaid from $0.99/moOn 0.9% of brands over $5MLaunched 2018AnalyticsWe are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and e...
Pricing
BASIC$0.99/month- Easily integrate Hotjar. No coding.
- Install site-wide or on specific pages.
7-day free trialPRO$2.99/month- All the base features
- Product & Cart Event Tracking
- Customer Identity Tracking
7-day free trialBrandIndex.ai
5.0 · 4 reviewsBuilt for ShopifyFree planPaid from $15/moLaunched 2025Site optimization - OtherTrack and increase your brand's visibility across ChatGPT, Claude, Perplexity and Gemini using a comprehensive score, technical tools, and recommendations.
Pricing
FREEFree- Automatically generated LLMS.txt
STARTER$15/month- Agentic Commerce Enrichment
- Advanced LLMS & Manifest API
- Search & Market Analysis
- Track 3 Head-to-Head Competitors
- +1 more
GROWTH$29/month- All STARTER Features
- Commerce & Semantic Search Manifest
- Add Brand Questions to LLMS & Enrichment
- Monthly Updated Analysis
- +2 more
PRO$69/month- All GROWTH Features
- Strategic Insights & Recommendations
- Weekly Updated Analysis
- Track 9 Head-to-Head Competitors
- +1 more
Customer Login Track
5.0 · 3 reviewsBuilt for ShopifyFree planPaid from $2.99/moLaunched 2025AnalyticsTrack and report on Shopify Customer Account login activity. Tag and segment users based on log in activity. Real-time reporting and segment building.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Dualsided
The most used analytics apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Microsoft Clarity | 19.6% | 4.6 · 2,502 |
| Lucky Orange Heatmaps & Replay · Lucky Orange LLC | 5.2% | 4.6 · 907 |
| Blotout EdgeTag · Blotout | 4.1% | 4.7 · 26 |
| Stape Conversion Tracking · Stape | 2.9% | 4.2 · 43 |
| Connectif · Connectif Artificial Intelligence, S.L. B05509641 | 2.1% | 4.3 · 4 |
| Littledata | 2.1% | 4.8 · 147 |
Often used with Dualsided
What its brands run more often than Shopify brands over $5M do overall.
- Weglot10.2% of its brands · 3.8x average
- EG Auto Add to Cart Free Gift17.5% of its brands · 3x average
- Stockist Store Locator18.2% of its brands · 2.6x average
- Awin27% of its brands · 2.1x average
- Elevar Conversion Tracking23.4% of its brands · 2.1x average
What Shopify apps does Dualsided make?
Dualsided has 3 apps on the Shopify App Store: Hotjar Install, BrandIndex.ai and Customer Login Track.
How many Shopify brands use Dualsided?
Among the 15,463 Shopify brands over $5M that dtcmvp tracks, 137 (0.9%) run at least one of Dualsided's apps, #10 of 439 analytics apps by that count. Its share is highest among Beauty & Personal Care (1.6%), Sports & Outdoors (1.2%) and Health & Wellness (1.2%) brands.
What are the alternatives to Dualsided?
The most used analytics apps among Shopify brands over $5M, after Dualsided: Microsoft Clarity (19.6%), Lucky Orange Heatmaps & Replay (5.2%), Blotout EdgeTag (4.1%), Stape Conversion Tracking (2.9%), Connectif (2.1%) and Littledata (2.1%).
What do Dualsided's brands use alongside it?
Of the brands running Dualsided, 10.2% also run Weglot, 17.5% also run EG Auto Add to Cart Free Gift, 18.2% also run Stockist Store Locator, 27% also run Awin and 23.4% also run Elevar Conversion Tracking. Each is at least 2.1 times as common among them as across all brands over $5M.
How is Hotjar Install rated?
Hotjar Install is rated 4.3 out of 5 from 91 reviews on the Shopify App Store.
How much does Dualsided cost?
Plans across its apps run from free to $69 a month on the Shopify App Store. Hotjar Install: BASIC, $0.99/month; PRO, $2.99/month.