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Crisp

Shopify app developer, chat apps

Crisp is a Shopify app developer based in France that makes Crisp ‑ Helpdesk & AI Chatbot, a chat app on the Shopify App Store. Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 54 (0.4%) run Crisp ‑ Helpdesk & AI Chatbot, #17 of 310 chat apps by that count. Its share is highest among Home & Living (0.6%) brands. It is rated 4 out of 5 from 33 reviews on the Shopify App Store. Paid plans start at $45 a month, and it has a free plan.

Among Shopify brands over $5M

Brands running Crisp
0.4%
54 of 14,745 brands dtcmvp tracks
Rank in chat
#17 of 310
By how many of those brands run each app
All brands over $5M0.4%
Home & Living0.6%

Share of each sector's brands running it, where that beats the overall rate.

On the Shopify App Store

  • Crisp ‑ Helpdesk & AI Chatbot

    4.0 · 33 reviews
    Free planPaid from $45/moOn 0.4% of brands over $5MLaunched 2022Chat

    Looking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.

Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.

Alternatives to Crisp

The most used chat apps among Shopify brands over $5M.

AppBrands over $5MApp Store
Gorgias · Gorgias Inc.19.5% 4.3 · 703
Shopify Inbox · Shopify9.5% 4.6 · 5,798
Tidio · TIDIO LLC3.2% 4.8 · 1,339
Richpanel · Richpanel Inc1.6% 4.9 · 139
Fin AI Agent & Intercom · Intercom1.4% 3.8 · 18
Re:amaze AI Helpdesk & Chat · Reamaze1.3% 4.4 · 180

Often used with Crisp

What its brands run more often than Shopify brands over $5M do overall.

What Shopify apps does Crisp make?

Crisp has 1 app on the Shopify App Store: Crisp ‑ Helpdesk & AI Chatbot.

How many Shopify brands use Crisp?

Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 54 (0.4%) run Crisp ‑ Helpdesk & AI Chatbot, #17 of 310 chat apps by that count. Its share is highest among Home & Living (0.6%) brands.

What are the alternatives to Crisp?

The most used chat apps among Shopify brands over $5M, after Crisp: Gorgias (19.5%), Shopify Inbox (9.5%), Tidio (3.2%), Richpanel (1.6%), Fin AI Agent & Intercom (1.4%) and Re:amaze AI Helpdesk & Chat (1.3%).

What do Crisp's brands use alongside it?

Of the brands running Crisp, 22.2% also run Shopify Forms, 22.2% also run Klarna On‑Site Messaging, 44.4% also run Judge.me Product Reviews App and 20.4% also run Microsoft Clarity. Each is at least 1.3 times as common among them as across all brands over $5M.

How is Crisp ‑ Helpdesk & AI Chatbot rated?

Crisp ‑ Helpdesk & AI Chatbot is rated 4 out of 5 from 33 reviews on the Shopify App Store.

How much does Crisp cost?

Crisp's paid plans start at $45 a month, and it has a free plan.

Updated 2026-09-10. Method notes and every source: how we count →