Captain Insure is a Shopify app developer that makes Captain Shipping Protection , an upsell and cross-sell app on the Shopify App Store. It provides a shipping protection cart page widget. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 68 (0.4%) run Captain Shipping Protection , #21 of 268 upsell and cross-sell apps by that count. It is rated 4.9 out of 5 from 313 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Captain Shipping Protection has 2 plans on the Shopify App Store, from $11 to $49 a month. Some plans add usage charges on top, listed with each plan.
Overview
Captain Insure sells Captain Shipping Protection, a Shopify app for creating self-funded shipping protection plans for customers. Merchants set the premium, which is deposited into the merchant's account, and use part of it to offset claim costs for damaged, lost or stolen packages. The company states it is not an insurance company and does not underwrite the program.
- Built for
- Merchants on Shopify, including Shopify Plus stores, which have a dedicated plan.
- Pricing
- There is a free plan. Paid plans are Standard at $11/month and Plus at $49/month (for Shopify Plus only). Both paid plans list a 3.99% shipping protection fee and unlimited orders.
Products
- Captain Shipping Protection Shopify app that adds a shipping protection product to carts for damaged, lost or stolen packages.
- Cart page widget Theme-embedded widget in the cart where customers add shipping protection; merchant sets price and appearance.
- Checkout page widget Widget for the checkout page, listed in the help center and offered on the Plus plan.
- Claim portal Portal for handling claims, with email updates.
Integrations
Buyer notes
- Standard plan includes 24/7 live chat support; support is also available by email.
- Plus plan includes a dedicated account manager and requires Shopify Plus.
- Standard plan is listed as compatible with all store themes; support will adapt the widget if a theme does not display it correctly.
- Auto-translate is included for multi-language stores.
From Captain Insure's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
On the Shopify App Store
Captain Shipping Protection
4.9 · 313 reviewsBuilt for ShopifyFree planPaid from $11/moOn 0.4% of brands over $5MLaunched 2022Upsell and cross-sellshopify shipping protection, shipping insurance shopify, shopify insurance app, shopify shipping protection, navidum, aftership insurance, parcelpanel insurance
Pricing
Standard$11/month3.99% shipping protection fee
- Unlimited orders
- Fully customizable cart widget
- Flexible dynamic pricing
- Claim portal with email updates
- +3 more
14-day free trialPlus$49/month3.99% shipping protection fee
- Unlimited orders
- Customizable cart & checkout widgets
- Flexible dynamic pricing
- Claim portal with email updates
- +3 more
14-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Captain Insure
The most used upsell and cross-sell apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Visually A/B Testing & CRO · Visually.io | 2.7% | 4.8 · 147 |
| Revy Unlimited UpSell Offers · Revy Apps | 2.3% | 4.7 · 80 |
| Essential Upsell & Cross Sell · Essential Bundles & Upsells | 2.1% | 5.0 · 2,441 |
| One Click Upsell · Zipify Apps | 2.1% | 4.6 · 568 |
| Navidium Shipping Protection · Navidium Apps | 2% | 4.7 · 397 |
| Bold AI Upsell & Cross‑Sell · Bold | 1.7% | 4.4 · 595 |
Often used with Captain Insure
What its brands run more often than Shopify brands over $5M do overall.
- Discounts66.2% of its brands · 84.9x average
- Transcy69.1% of its brands · 17x average
- Omnisend Email Marketing & SMS16.2% of its brands · 3.5x average
- Simprosys Google Shopping Feed27.9% of its brands · 2.7x average
- Smile17.6% of its brands · 2.4x average
What Shopify apps does Captain Insure make?
Captain Insure has 1 app on the Shopify App Store: Captain Shipping Protection .
How many Shopify brands use Captain Insure?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 68 (0.4%) run Captain Shipping Protection , #21 of 268 upsell and cross-sell apps by that count.
What are the alternatives to Captain Insure?
The most used upsell and cross-sell apps among Shopify brands over $5M, after Captain Insure: Visually A/B Testing & CRO (2.7%), Revy Unlimited UpSell Offers (2.3%), Essential Upsell & Cross Sell (2.1%), One Click Upsell (2.1%), Navidium Shipping Protection (2%) and Bold AI Upsell & Cross‑Sell (1.7%).
What do Captain Insure's brands use alongside it?
Of the brands running Captain Insure, 66.2% also run Discounts, 69.1% also run Transcy, 16.2% also run Omnisend Email Marketing & SMS, 27.9% also run Simprosys Google Shopping Feed and 17.6% also run Smile. Each is at least 2.4 times as common among them as across all brands over $5M.
How is Captain Shipping Protection rated?
Captain Shipping Protection is rated 4.9 out of 5 from 313 reviews on the Shopify App Store.
How much does Captain Insure cost?
Captain Shipping Protection has 2 plans on the Shopify App Store, from $11 to $49 a month. Some plans add usage charges on top, listed with each plan. Captain Shipping Protection : Standard, $11/month (3.99% shipping protection fee); Plus, $49/month (3.99% shipping protection fee).