Navidium Apps
Shipping protection, returns, exchanges, upsells, warranties, tracking, and editing for Shopify merchants
Navidium Apps is a Shopify app developer with 4 apps on the Shopify App Store. It provides shipping protection, returns, exchanges, upsells, warranties, tracking, and editing for Shopify merchants. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 303 (2%) run at least one of Navidium Apps's apps, #5 of 268 upsell and cross-sell apps by that count. Its share is highest among Automotive (2.9%), Beauty & Personal Care (2.9%) and Health & Wellness (2.8%) brands. Its most reviewed app, Navidium Shipping Protection, is rated 4.7 out of 5 from 397 reviews on the Shopify App Store. All of its apps carry Shopify's Built for Shopify badge. Plans across its apps run from free to $299.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan.
Overview
Navidium is a suite of post-purchase apps for Shopify merchants, covering shipping protection, returns and exchanges, upsells, product warranties, order tracking and order editing. It lets a store run these functions in its own branded flows and from one dashboard instead of sending customers to outside providers. Shipping protection fees are kept by the merchant rather than split with a third party.
For Shopify brands
- Add shipping protection at checkout and handle lost, damaged or stolen package claims through a branded claims portal, with fees kept by the store.
- Run returns and exchanges through a self-service portal that generates labels and issues store credit or exchanges automatically.
- Manage the apps from one dashboard, with setup that needs no developer and support by email and chat.
How it works
A merchant installs an app from the Shopify App Store and sets it up without a developer. Navidium's team offers installation help and onboarding on some plans, and support is available by email and chat.
- Built for
- Shopify merchants, with Shopify Plus checkout support on the Shipping Protection Enterprise plan; integrations for BigCommerce, WooCommerce and NextCommerce are also listed.
- Pricing
- Apps are free to install. Shipping Protection is free up to 50 orders a month, then $29.99 to $99.99 a month by volume, with no revenue share. Returns & Exchanges is $1.99 per return or $199.99 to $299.99 a month. Cart & Upsell takes 3% of collected revenue; Product Warranty is $9.99 a month plus 3% of warranty sales.
Products
- Navidium Shipping Protection Lets shoppers add shipping protection at checkout, with a claims portal and automated claims.
- Navidium Returns & Exchanges Customer-facing portal for returns, exchanges, refunds, store credit and return label generation.
- Cart & Upsell by Navidium One-click upsell funnels on product, cart and post-purchase pages, with AI recommendations, A/B testing and analytics.
- Navidium Product Warranty Sells warranty plans at checkout and manages warranty claims in a branded experience.
- Order Tracking Branded order tracking page with carrier updates by email or SMS.
- Order Edit Lets shoppers change addresses, variants and items or cancel before fulfillment.
Integrations
Buyer notes
- Support is offered 24/7 by email and chat.
- Subscriptions can be cancelled at any time, with access continuing to the end of the billing period.
- Shipping Protection plans upgrade automatically when order volume passes 500 or 1,000 orders in a billing cycle.
- Free expert installation is included on paid Shipping Protection plans.
From Navidium Apps's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Navidium Shipping Protection
4.7 · 397 reviewsBuilt for ShopifyFree planPaid from $29.99/moOn 2% of brands over $5MLaunched 2021Upsell and cross-sellAlternative to shipping insurance, self-fund your own shipping protection with our integrated widget. Route Shipping Protection fees to yourself. Keep 100%.
Pricing
Pay as you goFree to install$29.99 for < 501 orders/mo, $49.99 for < 1001 orders/mo, $99.99 for unlimited orders |*Discounted rate for small stores.
- $0 for up to 50 Orders a Month
- Automatic Installation + Expert Support
- Claims Portal + Automated Claims
- Auto Fulfillments
- +4 more
Essential$29.99/monthAutomatically upgrades to the next billing plan when you exceed 500 orders in your billing cycle..
- Up to 500 Orders a Month
- Free Expert Installation
- Live Chat + Auto Fulfillments
- Claims Automation + Portal
- +4 more
Growth$49.99/monthAutomatically upgrades to the next billing plan when you exceed 1000 orders in your billing cycle..
- Up to 1000 Orders a Month
- Free Expert Installation
- Live Chat + Auto Fulfillments
- Claims Automation + Portal
- +4 more
Enterprise - Plus$99.99/month- Unlimited Orders
- Free Expert Installation
- Shopify Plus Checkout Widget
- Live Chat Support
- +4 more
Navidium Returns & Exchanges
5.0 · 10 reviewsBuilt for ShopifyFree planPaid from $199.99/moLaunched 2024Returns and exchangesAutomate returns and exchanges with a powerful customer-facing portal for instant replacements, returns, refunds, exchanges, and return label generation.
Pricing
Pay as you goFree to install$1.99 per return, billed weekly
- Unlimited Total Store Orders
- All Features Included
- Instant exchanges, store credit
- Customizable customer Portal
- +3 more
Premium$199.99/month$0.99/return for additional returns
- 199 Returns per month
- Unlimited Workflows
- Storewide Exchanges
- Branded customer portal
- +4 more
Enterprise$299.99/month- Unlimited returns
- Return Protection widget
- Unlimited Workflows
- Storewide Exchanges
- +4 more
Cart & Upsell by Navidium
5.0 · 3 reviewsBuilt for ShopifyFree planLaunched 2025Upsell and cross-sellNavidium One Click Funnel boosts AOV with it's powerful AI recommendation engine and the ease of using. Provides an in dept analytics with A/B testing Funnels.
Pricing
FreedomFree to install3% of the collected revenues
- One click Funnel creation
- AI recommendation
- Clean and Fast upsell UI
- A/B Testing
- +3 more
Navidium Product Warranty
5.0 · 1 reviewBuilt for ShopifyFree planPaid from $9.99/moLaunched 2025Warranties and insuranceModern shoppers expect peace of mind with every purchase. Instead of sending them to outside providers, Navidium keeps the warranty experience fully in-house.
Pricing
Freedom$9.99/month3% of total warranty sales/month
- Warranty Offers on Checkout Page
- Custom Rules for Duration & Pricing
- Branded Claims Management Experience
- Real-time Claim Tracking & Notifications
- +2 more
7-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Navidium Apps
The most used upsell and cross-sell apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Visually A/B Testing & CRO · Visually.io | 2.7% | 4.8 · 147 |
| Revy Unlimited UpSell Offers · Revy Apps | 2.3% | 4.7 · 80 |
| Essential Upsell & Cross Sell · Essential Bundles & Upsells | 2.1% | 5.0 · 2,441 |
| One Click Upsell · Zipify Apps | 2.1% | 4.6 · 568 |
| Bold AI Upsell & Cross‑Sell · Bold | 1.7% | 4.4 · 595 |
| ReConvert Post Purchase Upsell · Upsell.com ex ReConvert | 1.6% | 4.8 · 3,116 |
Often used with Navidium Apps
What its brands run more often than Shopify brands over $5M do overall.
- Alia15.5% of its brands · 2.5x average
- AppLovin18.8% of its brands · 2.3x average
- Aftersell Post Purchase Upsell13.5% of its brands · 2.2x average
- Postscript SMS Marketing13.5% of its brands · 2.2x average
- Stamped Reviews & Loyalty19.8% of its brands · 2.2x average
What Shopify apps does Navidium Apps make?
Navidium Apps has 4 apps on the Shopify App Store: Navidium Shipping Protection, Navidium Returns & Exchanges, Cart & Upsell by Navidium and Navidium Product Warranty.
How many Shopify brands use Navidium Apps?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 303 (2%) run at least one of Navidium Apps's apps, #5 of 268 upsell and cross-sell apps by that count. Its share is highest among Automotive (2.9%), Beauty & Personal Care (2.9%) and Health & Wellness (2.8%) brands.
What are the alternatives to Navidium Apps?
The most used upsell and cross-sell apps among Shopify brands over $5M, after Navidium Apps: Visually A/B Testing & CRO (2.7%), Revy Unlimited UpSell Offers (2.3%), Essential Upsell & Cross Sell (2.1%), One Click Upsell (2.1%), Bold AI Upsell & Cross‑Sell (1.7%) and ReConvert Post Purchase Upsell (1.6%).
What do Navidium Apps's brands use alongside it?
Of the brands running Navidium Apps, 15.5% also run Alia, 18.8% also run AppLovin, 13.5% also run Aftersell Post Purchase Upsell, 13.5% also run Postscript SMS Marketing and 19.8% also run Stamped Reviews & Loyalty. Each is at least 2.2 times as common among them as across all brands over $5M.
How is Navidium Shipping Protection rated?
Navidium Shipping Protection is rated 4.7 out of 5 from 397 reviews on the Shopify App Store.
How much does Navidium Apps cost?
Plans across its apps run from free to $299.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan. Navidium Shipping Protection: Pay as you go, Free to install ($29.99 for < 501 orders/mo, $49.99 for < 1001 orders/mo, $99.99 for unlimited orders |*Discounted rate for small stores); Essential, $29.99/month (Automatically upgrades to the next billing plan when you exceed 500 orders in your billing cycle); Growth, $49.99/month (Automatically upgrades to the next billing plan when you exceed 1000 orders in your billing cycle); Enterprise - Plus, $99.99/month.