Baback is a Shopify app developer that makes Baback ‑ Post purchase, an order tracking app on the Shopify App Store. It provides an exchange and returns management app for Shopify merchants. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 60 (0.4%) run Baback ‑ Post purchase, #9 of 102 order tracking apps by that count. Its share is highest among Fashion & Apparel (1.2%) brands. It is rated 5 out of 5 from 6 reviews on the Shopify App Store. It has a free plan.
Overview
Baback is an app for managing exchanges and returns in a Shopify store. According to its App Store listing, it is meant to help merchants keep cash through retention and return on investment, and to build customer loyalty.
For Shopify brands
- Handle customer exchanges and returns in one interface.
- Work toward keeping cash in the business through exchanges, as the listing describes with cash retention and ROI.
- Support customer loyalty through the post-purchase experience.
- Pricing
- The App Store listing says the app has a free plan.
Products
- Baback ‑ Post purchase Interface for managing exchanges and returns, listed under Orders and shipping.
Buyer notes
- The App Store listing description is written in French.
- The app is listed in the Orders and shipping category.
- A free plan is available.
From Baback's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Baback ‑ Post purchase
5.0 · 6 reviewsFree planOn 0.4% of brands over $5MLaunched 2022Order trackingBaback est une interface de gestion des échanges et des retours. Cash Rétention et ROI pour les marchands, fidélisation des clients.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Baback
The most used order tracking apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Synctrack Paypal Chargebacks · Synctrack | 5.2% | 5.0 · 448 |
| Route · RouteApp LLC | 4.9% | 4.0 · 375 |
| AfterShip Order Tracking · AfterShip | 4.6% | 4.6 · 1,507 |
| 17TRACK Order Tracking · 17TRACK | 2.7% | 4.9 · 4,509 |
| CWILL Order Tracking · CWILL INC | 2.2% | 5.0 · 3,180 |
| Track by Loop · Wonderment | 1.2% | 4.3 · 76 |
Often used with Baback
What its brands run more often than Shopify brands over $5M do overall.
- Colissimo Official23.3% of its brands · 81.6x average
- Shipup21.7% of its brands · 79.4x average
- Axeptio33.3% of its brands · 72.3x average
- Loyoly20% of its brands · 70x average
- Addingwell43.3% of its brands · 59x average
What Shopify apps does Baback make?
Baback has 1 app on the Shopify App Store: Baback ‑ Post purchase.
How many Shopify brands use Baback?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 60 (0.4%) run Baback ‑ Post purchase, #9 of 102 order tracking apps by that count. Its share is highest among Fashion & Apparel (1.2%) brands.
What are the alternatives to Baback?
The most used order tracking apps among Shopify brands over $5M, after Baback: Synctrack Paypal Chargebacks (5.2%), Route (4.9%), AfterShip Order Tracking (4.6%), 17TRACK Order Tracking (2.7%), CWILL Order Tracking (2.2%) and Track by Loop (1.2%).
What do Baback's brands use alongside it?
Of the brands running Baback, 23.3% also run Colissimo Official, 21.7% also run Shipup, 33.3% also run Axeptio, 20% also run Loyoly and 43.3% also run Addingwell. Each is at least 59.0 times as common among them as across all brands over $5M.
How is Baback ‑ Post purchase rated?
Baback ‑ Post purchase is rated 5 out of 5 from 6 reviews on the Shopify App Store.
How much does Baback cost?
It has a free plan.