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Synctrack

Post-purchase experience platform for Shopify store owners

Synctrack is a Shopify app developer with 2 apps on the Shopify App Store, all of them in orders and shipping. It provides post-purchase experience platform for Shopify store owners. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 876 (5.7%) run at least one of Synctrack's apps, more than any other order tracking app. Its share is highest among Arts, Crafts & Hobbies (8.7%), Home & Living (7.6%) and Electronics & Tech (6.6%) brands. Its most reviewed app, S Estimated Delivery Date Plus, is rated 4.9 out of 5 from 450 reviews on the Shopify App Store. Both of its apps carry Shopify's Built for Shopify badge. Plans across its apps run from free to $59.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan.

Overview

Synctrack sells four Shopify apps for the period after a customer checks out: delivery date display, order tracking, PayPal and Stripe tracking sync, and returns and exchanges. They address held payments, customer questions about order location, and refunds on returns.

Built for
Shopify merchants; the Estimated Delivery Date plans are labeled for small, medium and large businesses, with a Plus tier for Shopify Plus.
Pricing
Each app has a free plan, and paid plans are billed monthly, with yearly billing saving up to 30% on the pricing page. Listed monthly prices run from $4.99 to $149.99 depending on app and tier. Order Tracking also lists per-order rates. App Store prices for Estimated Delivery Date Plus differ from the site.

Products

  • Synctrack Estimated Delivery Date Shows delivery dates on product, cart, checkout and order pages before and after purchase.
  • Synctrack Order Tracking Gives shoppers a branded tracking page with order lookup and delivery notifications.
  • Synctrack PayPal Tracking Sync Syncs tracking to PayPal and Stripe to support fund release and fewer disputes.
  • Synctrack Returns & Exchanges Provides a self-serve returns portal, return workflow automation, and exchange or store credit options.
  • S Estimated Delivery Date Plus Shows estimated delivery date and time with a timer on product, cart, thank-you pages and email.
  • Synctrack Paypal Chargebacks Syncs Stripe and PayPal tracking info in real time to remove holds and reduce disputes.

Integrations

ShopifyPayPalStripeAirwallexDHLUSPSFedEx

Buyer notes

  • Live chat support 24/7 is listed on the Estimated Delivery Date, Order Tracking and Returns & Exchanges plans.
  • The PayPal Tracking Sync Enterprise plan lists PCI and SOC2 compliance and premium support.
  • Order Tracking lists Google translation on its free plan; Estimated Delivery Date lists additional languages on paid plans.
  • The Estimated Delivery Date Plus and Synctrack Paypal Chargebacks App Store listings both show a Built for Shopify badge.

From Synctrack's own site and Shopify App Store listings, as of 2026-10-20.

Among Shopify brands over $5M

Brands running Synctrack
5.7%
876 of 15,394 brands dtcmvp tracks
Rank in order tracking
#1 of 102
By how many of those brands run each app
All brands over $5M5.7%
Arts, Crafts & Hobbies8.7%
Home & Living7.6%
Electronics & Tech6.6%

Share of each sector's brands running it, where that beats the overall rate.

On the Shopify App Store

  • S Estimated Delivery Date Plus

    4.9 · 450 reviews
    Built for ShopifyFree planPaid from $4.99/moOn 0.5% of brands over $5MLaunched 2018Delivery and pickup

    Boost conversion rate with estimated delivery date EDD and time on your website's product page, cart, thank you page and email, along with a timer for urgency

    Pricing

    Free to install
    Free
    • Unlimited ETA views
    • Unlimited synced products
    • 3 estimate rules
    • Rules by product, collection, vendor...
    • +4 more
    STANDARD
    $4.99/month
    or $52.99/year and save 12%

    More rules, styling, and cart visibility for growing businesses with moderate customization needs.

    • 10 estimate rules
    • Rules by SKU, inventory location, market
    • Visual editor, custom CSS & countdown
    • Workdays, cut-off time, blackout dates
    • +4 more
    7-day free trial
    PRO
    $9.99/month
    or $99.99/year and save 17%

    Unlimited rules, geolocation, full translations, and analytics for advanced estimated delivery customization.

    • Unlimited estimate rules
    • Shipping protection (200 orders)
    • Exact delivery via Carriers Integration
    • Show EDD by Metafield & Location
    • +4 more
    7-day free trial
    Premium
    $18.99/month
    or $179.99/year and save 21%

    Full checkout integration, dynamic EDD, premium support, and high customization for Shopify Plus merchants.

    • Checkout Extension with Dynamic ETA
    • ETA Checkout by Product & Location
    • Checkout Appearance Customization
    • Monthly Technical Health Check
    • +4 more
    7-day free trial
  • Synctrack Paypal Chargebacks

    5.0 · 448 reviews
    Built for ShopifyFree planPaid from $9.99/moOn 5.2% of brands over $5MLaunched 2020Order tracking

    Real-time sync Stripe and PayPal tracking info. Remove PayPal holds, get PayPal funds faster, and reduce disputes. Auto-Sync PayPal Tracking to build trust

    Pricing

    Free
    Free
    • 10 synced orders/month
    • Unlimited accounts
    • PayPal, Stripe & Airwallex
    • Sync old orders
    • +3 more
    BASIC
    $9.99/month
    or $95.88/year and save 20%
    • 300 synced orders/month
    • All features on Free plan
    • Respond to disputes & submit evidence
    • Upload evidence files
    • +3 more
    PRO
    $19.99/month
    or $191.88/year and save 20%
    • 3,000 synced orders/month
    • All features on Basic plan
    • Auto-fill dispute evidence
    • Auto-compile store policy PDF
    • +2 more
    ENTERPRISE
    $59.99/month
    or $575.88/year and save 20%
    • 25,000 synced orders/month per store
    • All features on Premium plan
    • Unlimited multi-stores
    • Priority sync queue
    • +3 more

Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.

Alternatives to Synctrack

The most used order tracking apps among Shopify brands over $5M.

AppBrands over $5MApp Store
Route · RouteApp LLC4.9% 4.0 · 375
AfterShip Order Tracking · AfterShip4.6% 4.6 · 1,507
17TRACK Order Tracking · 17TRACK2.7% 4.9 · 4,509
CWILL Order Tracking · CWILL INC2.2% 5.0 · 3,180
Track by Loop · Wonderment1.2% 4.3 · 76
Tracktor Order Tracking · ShopPad Inc.0.7% 4.7 · 154

Often used with Synctrack

What its brands run more often than Shopify brands over $5M do overall.

What Shopify apps does Synctrack make?

Synctrack has 2 apps on the Shopify App Store: S Estimated Delivery Date Plus and Synctrack Paypal Chargebacks.

How many Shopify brands use Synctrack?

Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 876 (5.7%) run at least one of Synctrack's apps, more than any other order tracking app. Its share is highest among Arts, Crafts & Hobbies (8.7%), Home & Living (7.6%) and Electronics & Tech (6.6%) brands.

What are the alternatives to Synctrack?

The most used order tracking apps among Shopify brands over $5M, after Synctrack: Route (4.9%), AfterShip Order Tracking (4.6%), 17TRACK Order Tracking (2.7%), CWILL Order Tracking (2.2%), Track by Loop (1.2%) and Tracktor Order Tracking (0.7%).

What do Synctrack's brands use alongside it?

Of the brands running Synctrack, 86.2% also run Blockify Fraud Filter, Blocker, 11.5% also run UpPromote Affiliate Marketing, 16.2% also run Shopify Inbox, 15.1% also run Simprosys Google Shopping Feed and 10.3% also run GOAFFPRO. Each is at least 1.4 times as common among them as across all brands over $5M.

How is S Estimated Delivery Date Plus rated?

S Estimated Delivery Date Plus is rated 4.9 out of 5 from 450 reviews on the Shopify App Store.

How much does Synctrack cost?

Plans across its apps run from free to $59.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan. S Estimated Delivery Date Plus: Free to install, Free; STANDARD, $4.99/month (More rules, styling, and cart visibility for growing businesses with moderate customization needs); PRO, $9.99/month (Unlimited rules, geolocation, full translations, and analytics for advanced estimated delivery customization); Premium, $18.99/month (Full checkout integration, dynamic EDD, premium support, and high customization for Shopify Plus merchants).

Updated 2026-09-10. Method notes and every source: how we count →