Argonautic Labs is a Shopify app developer that makes Zigpoll Customer Surveys, a surveys app on the Shopify App Store. It provides Zigpoll post-purchase and on-site surveys for Shopify merchants. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 214 (1.4%) run Zigpoll Customer Surveys, #4 of 44 surveys apps by that count. Its share is highest among Toys, Kids & Baby (2%), Health & Wellness (2%) and Specialty & Other (1.7%) brands. It is rated 5 out of 5 from 595 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Zigpoll Customer Surveys has 4 plans on the Shopify App Store, from free to $399 a month.
Overview
Zigpoll sells survey software for Shopify stores, including post-purchase, exit-intent, attribution, NPS, email and SMS surveys. It helps merchants learn why customers buy or leave and which channels drove each sale, with each answer tied to a Shopify order. AI analyzes the responses and groups them into insights.
For Shopify brands
- Post-purchase surveys ask buyers how they found the store, and each answer is tied to a real Shopify order so revenue, AOV and repeat rate show by channel.
- Surveys can be built from templates or from scratch, shown on site, by email or by SMS, and triggered from Shopify events, Klaviyo flows or custom rules.
- AI analyzes responses, and the MCP server lets a team query survey data in Claude or ChatGPT.
How it works
A brand installs the Zigpoll Shopify app with one click, picks a template or builds a survey, and sets when and where it appears. Zigpoll collects the responses and runs AI analysis on them. Setup is described as taking about 5 minutes with no developer needed.
- Built for
- Shopify stores of any size, with a Built for Shopify badge on the App Store listing; Zigpoll also works on other websites, BigCommerce and WordPress.
- Pricing
- Free Lite plan with 50 responses per month. Shopify App Store paid plans are Standard at $39/month, Advanced at $129/month and Premier at $399/month. Enterprise is a custom quote.
Products
- Attribution surveys Ask customers which channel drove their sale, with answers tied to Shopify orders.
- Advanced attribution Sorts write-in answers and follow-ups into channels.
- Post-purchase surveys Ask buyers why they bought, at checkout or on the thank-you page.
- Exit-intent surveys Ask visitors why they are leaving without buying.
- NPS surveys Collect 0 to 10 loyalty scores by thank-you page, email or SMS, with the order attached.
- MCP server Lets teams query survey data in Claude or ChatGPT.
Integrations
Buyer notes
- Free plan needs no credit card.
- Enterprise plan lists SSO (SAML), SCIM provisioning, a signed DPA and custom MSA.
- API and MCP access is included from the Advanced plan on the App Store.
- Aligned to SOC 2 and ISO 27001 frameworks and pursuing SOC 2 attestation.
From Argonautic Labs's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Zigpoll Customer Surveys
5.0 · 595 reviewsBuilt for ShopifyFree planPaid from $39/moOn 1.4% of brands over $5MLaunched 2019SurveysPost-purchase, attribution, NPS, exit-intent, email and SMS surveys for Shopify. See how customers found you and why they buy. Free plan available.
Pricing
LiteFree- 50 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- +2 more
Standard$39/monthor $348/year and save 26%- 200 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- +3 more
Advanced$129/monthor $1,164/year and save 25%- 600 responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- +4 more
Premier$399/monthor $3,588/year and save 25%- Unlimited responses / mo
- Weekly AI insights
- Unlimited surveys
- Multi-language
- +4 more
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Argonautic Labs
The most used surveys apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Fairing Post Purchase Surveys · Fairing | 4.7% | 5.0 · 196 |
| KNO Post Purchase Surveys · KnoCommerce Inc | 3.3% | 4.9 · 118 |
| Grapevine Post Purchase Survey · Union Works Apps | 2% | 5.0 · 233 |
| easy Google Customer Reviews · Union Works Apps | 0.3% | 4.6 · 25 |
| SEA Post Purchase Survey Quiz · SEA Commerce by Avada | 0.2% | 4.9 · 187 |
| Asklayer Survey & NPS for pros · PEAKDIGITAL | 0.2% | 4.9 · 57 |
Often used with Argonautic Labs
What its brands run more often than Shopify brands over $5M do overall.
- impact.com Affiliate Marketing14.5% of its brands · 2.8x average
- AfterShip Order Tracking11.7% of its brands · 2.5x average
- Shoplift11.2% of its brands · 2.4x average
- Criteo GO16.8% of its brands · 2.3x average
- Intelligems16.4% of its brands · 2.2x average
What Shopify apps does Argonautic Labs make?
Argonautic Labs has 1 app on the Shopify App Store: Zigpoll Customer Surveys.
How many Shopify brands use Argonautic Labs?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 214 (1.4%) run Zigpoll Customer Surveys, #4 of 44 surveys apps by that count. Its share is highest among Toys, Kids & Baby (2%), Health & Wellness (2%) and Specialty & Other (1.7%) brands.
What are the alternatives to Argonautic Labs?
The most used surveys apps among Shopify brands over $5M, after Argonautic Labs: Fairing Post Purchase Surveys (4.7%), KNO Post Purchase Surveys (3.3%), Grapevine Post Purchase Survey (2%), easy Google Customer Reviews (0.3%), SEA Post Purchase Survey Quiz (0.2%) and Asklayer Survey & NPS for pros (0.2%).
What do Argonautic Labs's brands use alongside it?
Of the brands running Argonautic Labs, 14.5% also run impact.com Affiliate Marketing, 11.7% also run AfterShip Order Tracking, 11.2% also run Shoplift, 16.8% also run Criteo GO and 16.4% also run Intelligems. Each is at least 2.2 times as common among them as across all brands over $5M.
How is Zigpoll Customer Surveys rated?
Zigpoll Customer Surveys is rated 5 out of 5 from 595 reviews on the Shopify App Store.
How much does Argonautic Labs cost?
Zigpoll Customer Surveys has 4 plans on the Shopify App Store, from free to $399 a month. Zigpoll Customer Surveys: Lite, Free; Standard, $39/month; Advanced, $129/month; Premier, $399/month.