Redo Tech, Inc
Returns management, order tracking, fulfillment, and marketing platform for Shopify merchants
Redo Tech, Inc is a Shopify app developer with 2 apps on the Shopify App Store. It provides returns management, order tracking, fulfillment, and marketing platform for Shopify merchants. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 1,437 (9.3%) run at least one of Redo Tech, Inc's apps, #2 of 74 returns and exchanges apps by that count. Its share is highest among Fashion & Apparel (14.4%), Sports & Outdoors (12.8%) and Pets (10.4%) brands. Its most reviewed app, Redo, is rated 4.9 out of 5 from 809 reviews on the Shopify App Store. One of its apps carries Shopify's Built for Shopify badge. Plans across its apps run from free to $99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan.
Overview
Redo Tech, Inc sells software and services for Shopify merchants covering returns, marketing, payments, shipping and support on one platform. It offers tools for returns and exchanges, claims, chargebacks, email and SMS, abandoned cart recovery, order tracking, checkout, fulfillment and AI support agents.
For Shopify brands
- Returns and exchanges run through a returns portal with an AI exchange agent, and Redo covers the cost of return labels on the free plan.
- Recover sends one-to-one texts from human agents to shoppers who abandoned carts and have not subscribed to marketing, alongside existing cart flows.
- Reclaim uses AI to gather evidence from the store and submit chargeback disputes, charging a fee only when a dispute is won.
How it works
All products include onboarding from the Redo team for a custom setup. Recover setup typically takes 5 to 10 minutes, and its messages are sent by trained human agents.
- Pricing
- Returns, claims, warranties, shipping and fulfilment software and chargeback representment are listed as free on the website. Other products charge by usage, such as $0.40 per order for checkout optimization, $0.08 per tracked order, or 10% of recovered revenue for Recover. The App Store lists Fulfillment at $99/month, and Checkout Optimizer and Email and SMS at $10/month plus usage.
Products
- Returns Returns and claims portal with an AI exchange agent, returns analytics and a customizable return flow.
- Commerce Agent Handles returns, exchanges, product questions and recommendations with shoppers by text message.
- Recover Human agents send one-to-one texts to shoppers who abandoned carts, including non-subscribers.
- Email & SMS Email and text campaigns with add-to-cart in email, an AI builder and AI personas.
- Checkout Optimizer A/B tests checkout experiences and shows tailored offers and order upsells.
- Fulfillment Fulfillment software with auto batch, auto merge of orders and bulk shipping of identical orders.
Integrations
Buyer notes
- Recover setup typically takes 5–10 minutes.
- All products include white-glove onboarding from the Redo team.
- Recover messages are sent by human agents using peer-to-peer messaging, with opt-out handling and time-zone-aware sending windows.
- Recover is attributed only when a customer uses the unique discount code.
From Redo Tech, Inc's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Redo
4.9 · 809 reviewsFree planPaid from $10/moOn 9.3% of brands over $5MLaunched 2020Returns and exchangesFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Pricing
ReturnsFree- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- +1 more
Checkout Optimizer$10/month$0.50 per order for checkout optimization and $0.06 for order upsell
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS$10/month$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment$99/month- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
Redo Recover
5.0 · 1 reviewBuilt for ShopifyFree planLaunched 2025Abandoned cartReach the cart abandoners your email flows legally can't. Redo Recover uses human and AI-powered SMS to bring shoppers back and recover lost revenue.
Pricing
FreeFree to install10% of recovered revenue.
- Guaranteed ROI. Pay only for results
- Recover sales. Track results.
- Results driven pricing model.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Redo Tech, Inc
The most used returns and exchanges apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Loop Returns & Exchanges · Loop | 10% | 4.6 · 447 |
| AfterShip Returns & Exchanges · AfterShip | 2.7% | 4.7 · 1,540 |
| ReturnGO Returns & Exchanges · ReturnGO | 2% | 4.9 · 407 |
| Happy Returns | 2% | 3.3 · 29 |
| Seel Worry‑Free Purchase · Seel | 1.7% | 4.9 · 297 |
| Narvar Return and Exchange · Narvar | 1.7% | 4.5 · 21 |
Often used with Redo Tech, Inc
What its brands run more often than Shopify brands over $5M do overall.
- Postscript SMS Marketing16.1% of its brands · 2.6x average
- Alia16.1% of its brands · 2.6x average
- Intelligems17.2% of its brands · 2.4x average
- GOVX ID Exclusive Discounts14.1% of its brands · 2.2x average
- AppLovin17.3% of its brands · 2.2x average
What Shopify apps does Redo Tech, Inc make?
Redo Tech, Inc has 2 apps on the Shopify App Store: Redo and Redo Recover.
How many Shopify brands use Redo Tech, Inc?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 1,437 (9.3%) run at least one of Redo Tech, Inc's apps, #2 of 74 returns and exchanges apps by that count. Its share is highest among Fashion & Apparel (14.4%), Sports & Outdoors (12.8%) and Pets (10.4%) brands.
What are the alternatives to Redo Tech, Inc?
The most used returns and exchanges apps among Shopify brands over $5M, after Redo Tech, Inc: Loop Returns & Exchanges (10%), AfterShip Returns & Exchanges (2.7%), ReturnGO Returns & Exchanges (2%), Happy Returns (2%), Seel Worry‑Free Purchase (1.7%) and Narvar Return and Exchange (1.7%).
What do Redo Tech, Inc's brands use alongside it?
Of the brands running Redo Tech, Inc, 16.1% also run Postscript SMS Marketing, 16.1% also run Alia, 17.2% also run Intelligems, 14.1% also run GOVX ID Exclusive Discounts and 17.3% also run AppLovin. Each is at least 2.2 times as common among them as across all brands over $5M.
How is Redo rated?
Redo is rated 4.9 out of 5 from 809 reviews on the Shopify App Store.
How much does Redo Tech, Inc cost?
Plans across its apps run from free to $99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan. Redo: Returns, Free; Checkout Optimizer, $10/month ($0.50 per order for checkout optimization and $0.06 for order upsell); Email and SMS, $10/month ($2.00 per 1,000 sends on email and starting at $0.016 per send for SMS); Fulfillment, $99/month.