Meet Alto AI provides AI social selling and engagement automation for Shopify merchants.
Alto AI is an ai community manager that replies to Facebook and Instagram comments and dms in your brand voice, 24/7. Useful for Shopify brands whose social channels generate enough inbound volume that community managers lose hours each week to manual replies, or whose support team keeps absorbing dm questions as helpdesk tickets.
What Meet Alto AI does for Shopify brands
- Auto-replies to comments & dms in brand voice, frees community manager hours
- Resolves support questions inside Instagram & Facebook dms before they become tickets
- Flags high-intent comments & dms so you can follow up while buyers are in-market
Overview
Meet Alto is software that automates replies and direct messages on Instagram, Facebook, TikTok and WhatsApp. It turns comments, Story replies and DMs into conversations that share product links, collect emails and send discount codes. An AI agent answers questions from a connected Shopify store, and a social CRM and revenue tracking show which chats led to orders.
For Shopify brands
- An AI agent answers shopper questions about sizing, shipping and stock from the connected Shopify store and sends the product link.
- Orders placed through a link the AI agent sent appear on the shopper's contact, with what they spent and the chat beside it.
- Campaigns send discount codes and product links by DM when shoppers comment a keyword, and the agent only offers codes the brand has approved.
How it works
A brand connects its social accounts and its Shopify store, then sets up campaigns and an AI agent that replies in the brand's voice. Replies can be approved before they send, and conversations that need a person are passed to the team with a summary. Migration from another tool is offered for free.
- Built for
- Creators and businesses that sell through Instagram, Facebook, TikTok and WhatsApp, including Shopify stores.
- Pricing
- Offers a free plan with no credit card required. Pro plans include unlimited Comment-to-DM and AutoDM contacts with no seat fees or overages, and the site advertises unlimited AutoDM contacts at $49 per month.
Products
- Comment to DM Replies to comments with a DM that shares links, collects emails and sends codes.
- Story to DM Replies to Story replies and mentions with DMs that share links or codes.
- AI agent Answers DMs in the brand's voice, recommends products and sends checkout or booking links.
- Social CRM Saves each person the campaigns and AI agent talk to as a contact with a timeline.
- Shared inbox Manages comments and DMs in one place with team assignment and handoff from the AI agent.
Integrations
Buyer notes
- Free plan needs no credit card and can be cancelled anytime.
- Free migration is offered for brands switching from another tool.
- Customers cannot pay inside the DM; Alto sends a button to the product on the Shopify store.
- Meet Alto offers an MCP server and an API for running it from AI assistants.
From Meet Alto AI's own site and Shopify App Store listings, as of 2026-10-30.
How much does Meet Alto AI cost?
Offers a free plan with no credit card required. Pro plans include unlimited Comment-to-DM and AutoDM contacts with no seat fees or overages, and the site advertises unlimited AutoDM contacts at $49 per month.
