KODIF is a Shopify service provider. It provides AI customer support for ecommerce brands.
Kodif is an agentic cx platform that puts ai agents on routine support tickets like order status, returns, and subscription edits, resolving them end to end without a human. For tickets that still need a human, it drafts replies, pulls order context, and runs macros to cut handle time. Fits Shopify brands with enough ticket volume that a chunk of the queue is repetitive operational questions.
What Kodif does for Shopify brands
- AI agents resolve order status, returns & subscription edits end to end
- Routine tickets never touch a human, cutting cx headcount cost
- Co-pilot drafts replies & pulls order context on human-handled tickets
- Auto-executed macros cut average handle time on the non-deflected queue
Updated 2026-09-10. Method notes and every source: how we count →
