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Freshworks

Shopify app developer, abandoned cart apps

Freshworks is a Shopify app developer based in India that makes Freshmarketer: Email & SMS, an abandoned cart app on the Shopify App Store. Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 68 (0.5%) run Freshmarketer: Email & SMS, #4 of 123 abandoned cart apps by that count. Its share is highest among Home & Living (0.5%) brands. It is rated 4.7 out of 5 from 18 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Paid plans start at $18 a month, and it has a free plan.

Among Shopify brands over $5M

Brands running Freshworks
0.5%
68 of 14,745 brands dtcmvp tracks
Rank in abandoned cart
#4 of 123
By how many of those brands run each app
All brands over $5M0.5%
Home & Living0.5%

Share of each sector's brands running it, where that beats the overall rate.

On the Shopify App Store

  • Freshmarketer: Email & SMS

    4.7 · 18 reviews
    Built for ShopifyFree planPaid from $18/moOn 0.5% of brands over $5MLaunched 2022Abandoned cart

    With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sal...

Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.

Alternatives to Freshworks

The most used abandoned cart apps among Shopify brands over $5M.

AppBrands over $5MApp Store
Postscript SMS Marketing · Postscript5.5% 4.7 · 1,208
Persistent Cart · Customer First focus0.6% 4.9 · 59
Chatra · Roger Wilco LLC0.6% 4.5 · 305
Amplified Email & Abandon Cart · Amplified0.3% 4.6 · 559
B: WhatsApp Chat · BiteSpeed0.3% 4.6 · 389
Recart0.3% 4.7 · 489

Often used with Freshworks

What its brands run more often than Shopify brands over $5M do overall.

What Shopify apps does Freshworks make?

Freshworks has 1 app on the Shopify App Store: Freshmarketer: Email & SMS.

How many Shopify brands use Freshworks?

Among the 14,745 Shopify brands over $5M that dtcmvp tracks, 68 (0.5%) run Freshmarketer: Email & SMS, #4 of 123 abandoned cart apps by that count. Its share is highest among Home & Living (0.5%) brands.

What are the alternatives to Freshworks?

The most used abandoned cart apps among Shopify brands over $5M, after Freshworks: Postscript SMS Marketing (5.5%), Persistent Cart (0.6%), Chatra (0.6%), Amplified Email & Abandon Cart (0.3%), B: WhatsApp Chat (0.3%) and Recart (0.3%).

What do Freshworks's brands use alongside it?

Of the brands running Freshworks, 19.1% also run Elevar Conversion Tracking, 26.5% also run Microsoft Clarity, 22.1% also run Triple Whale, 17.6% also run Rebuy Personalization Engine and 16.2% also run Awin. Each is at least 1.5 times as common among them as across all brands over $5M.

How is Freshmarketer: Email & SMS rated?

Freshmarketer: Email & SMS is rated 4.7 out of 5 from 18 reviews on the Shopify App Store.

How much does Freshworks cost?

Freshworks's paid plans start at $18 a month, and it has a free plan.

Updated 2026-09-10. Method notes and every source: how we count →