Customer First focus is a Shopify app developer that makes Persistent Cart ‑ Sync Devices, an abandoned cart app on the Shopify App Store. It provides a Shopify app that syncs customer carts across devices. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 120 (0.8%) run Persistent Cart ‑ Sync Devices, more than any other abandoned cart app. Its share is highest among Arts, Crafts & Hobbies (1.5%) and Fashion & Apparel (0.9%) brands. It is rated 4.9 out of 5 from 61 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Persistent Cart ‑ Sync Devices has 4 plans on the Shopify App Store, from $4.99 to $99.99 a month.
Overview
Customer First focus sells Persistent Cart ‑ Sync Devices, a Shopify app that keeps a customer's shopping cart available when they switch devices. It addresses the problem of customers losing their carts across devices, which affects conversions, average order value and retention.
For Shopify brands
- Customers keep their carts when they move between devices, so shoppers do not have to rebuild them.
- Cart syncing is unlimited, with no limit on how long carts are stored.
- It works with all Shopify themes, with Shop and new customer accounts, and with B2B and wholesale carts.
- Built for
- Shopify merchants on the Basic, Grow, Advanced or Plus plans, including stores with B2B and wholesale carts.
- Pricing
- Has a free plan. Paid plans are monthly and match the merchant's Shopify plan: Basic $4.99, Grow $8.99, Advanced $24.99 and Shopify Plus $99.99. All paid plans list the same features.
Products
- Persistent Cart ‑ Sync Devices Syncs shopping carts across devices so customers keep their carts; tracks syncs and revenue impact.
Integrations
Buyer notes
- Has the Built for Shopify badge.
- Plan tier must match the store's Shopify plan (Basic, Grow, Advanced or Plus).
- Works with all Shopify themes and with Shop and new accounts.
- No cart storage time limit; support is listed on all paid plans.
From Customer First focus's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Persistent Cart ‑ Sync Devices
4.9 · 61 reviewsBuilt for ShopifyFree planPaid from $4.99/moOn 0.8% of brands over $5MLaunched 2016Abandoned cartPersistent Cart increases conversions, average order value and retention by making sure customers never lose their shopping carts when switching devices.
Pricing
Shopify Basic$4.99/month- For stores on Shopify Basic plan
- Unlimited cart syncing
- No cart storage time limit
- Compatible with all Shopify themes
- +4 more
30-day free trialShopify Grow$8.99/month- For stores on Shopify Grow plan
- Unlimited cart syncing
- No cart storage time limit
- Compatible with all Shopify themes
- +4 more
30-day free trialShopify Advanced$24.99/month- For stores on Shopify Advanced plan
- Unlimited cart syncing
- No cart storage time limit
- Compatible with all Shopify themes
- +4 more
30-day free trialShopify Plus$99.99/month- For Shopify Plus stores
- Unlimited cart syncing
- No cart storage time limit
- Compatible with all Shopify themes
- +4 more
30-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Customer First focus
The most used abandoned cart apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Chatra · Roger Wilco LLC | 0.7% | 4.6 · 306 |
| Freshmarketer · Freshworks | 0.5% | 4.7 · 19 |
| Amplified Email & Abandon Cart · Amplified | 0.4% | 4.4 · 560 |
| Recart | 0.4% | 4.7 · 489 |
| SL · SuperLemon App | 0.3% | 3.5 · 351 |
| B: WhatsApp · BiteSpeed | 0.3% | 4.6 · 408 |
Often used with Customer First focus
What its brands run more often than Shopify brands over $5M do overall.
- Searchanise Search & Filter24.2% of its brands · 3.5x average
- Amp Back in Stock & Preorder +20% of its brands · 2.1x average
- 404/301 SC Easy URL Redirects10.8% of its brands · 2.1x average
- Swym Back in Stock Alerts15.8% of its brands · 2x average
- Yotpo14.2% of its brands · 1.6x average
What Shopify apps does Customer First focus make?
Customer First focus has 1 app on the Shopify App Store: Persistent Cart ‑ Sync Devices.
How many Shopify brands use Customer First focus?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 120 (0.8%) run Persistent Cart ‑ Sync Devices, more than any other abandoned cart app. Its share is highest among Arts, Crafts & Hobbies (1.5%) and Fashion & Apparel (0.9%) brands.
What are the alternatives to Customer First focus?
The most used abandoned cart apps among Shopify brands over $5M, after Customer First focus: Chatra (0.7%), Freshmarketer (0.5%), Amplified Email & Abandon Cart (0.4%), Recart (0.4%), SL (0.3%) and B: WhatsApp (0.3%).
What do Customer First focus's brands use alongside it?
Of the brands running Customer First focus, 24.2% also run Searchanise Search & Filter, 20% also run Amp Back in Stock & Preorder +, 10.8% also run 404/301 SC Easy URL Redirects, 15.8% also run Swym Back in Stock Alerts and 14.2% also run Yotpo. Each is at least 1.6 times as common among them as across all brands over $5M.
How is Persistent Cart ‑ Sync Devices rated?
Persistent Cart ‑ Sync Devices is rated 4.9 out of 5 from 61 reviews on the Shopify App Store.
How much does Customer First focus cost?
Persistent Cart ‑ Sync Devices has 4 plans on the Shopify App Store, from $4.99 to $99.99 a month. Persistent Cart ‑ Sync Devices: Shopify Basic, $4.99/month; Shopify Grow, $8.99/month; Shopify Advanced, $24.99/month; Shopify Plus, $99.99/month.