Shipware
Shipping cost reduction through contract negotiation, invoice audits, and fulfillment optimization
Shipware provides carrier contract negotiation and parcel optimization for businesses.
Shipware cuts parcel shipping costs through carrier contract renegotiation and weekly invoice audits on UPS, FedEx, LTL, and 3PL spend. Best fit for Shopify brands shipping enough volume that a few percentage points off rates or refunds on billing errors meaningfully changes margin.
What Shipware does for Shopify brands
- Carrier contract renegotiation against current market data, 21.5% avg savings on annual shipping
- Weekly UPS & FedEx invoice audits catch billing errors, service failures & overcharges
- Refunds filed automatically, independent of your contract rate
- Spend portal consolidates carrier invoices, automates payment approvals & reporting
Overview
Shipware is now part of SIB, a cost reduction and spend intelligence company, and its shipping specialists continue their work there. The service helps businesses reduce parcel, LTL, 3PL and carrier costs by auditing invoices, benchmarking carrier pricing and negotiating contract terms.
For Shopify brands
- Parcel and LTL invoices are audited to identify billing errors, overcharges and eligible refunds.
- UPS and FedEx pricing is benchmarked and specialists negotiate the contract terms.
- 3PL provider pricing, performance and contract terms are reviewed, with freight carrier and service level options compared.
How it works
SIB analyzes 12 or more months of invoices to find savings, then agrees the scope with the brand's stakeholders and authorizes its specialists to deal with vendors directly. The specialists negotiate and put new rates and contracts in place, and SIB's SpendBrain platform keeps auditing invoices and contract performance afterward.
- Built for
- Businesses that pay for parcel, LTL, 3PL and carrier services, across industries including retail, manufacturing, healthcare, hotels and restaurants.
Products
- Parcel & LTL Invoice Audit Identifies billing errors, overcharges and eligible refunds.
- UPS & FedEx Contract Optimization Benchmarks carrier pricing and negotiates stronger terms.
- 3PL Contract Optimization Reviews provider pricing, performance and contract terms.
- Shipping Spend Management Gives visibility into shipping spend, contracts and invoices.
- SpendBrain SIB's AI spend intelligence platform that analyzes contracts, invoices and anomalies over time.
Buyer notes
- Shipware is now part of SIB, and shipping services continue within SIB.
- Existing Shipware customers are told to contact their existing representative or the SIB shipping team.
- SIB sales line is (843) 576-3606, and general inquiries are (843) 284-1007.
- SIB's offices are in Charleston (HQ) and Atlanta.
From Shipware's own site and Shopify App Store listings, as of 2026-10-30.
