Ocean provides subscription shopping membership with cash back rewards for Shopify merchants.
Ocean is bringing the Amazon experience to D2C. It's one app where shoppers track packages, start returns, reorder and manage subscriptions across all their favorite brands. Launching in early 2027, it will be an AI agent that answers shoppers' questions and introduces brands to new customers. Today, brands can use Ocean as an on-site AI assistant that lifts conversion. It summarizes Reddit sentiment, recommends products using review content, and predicts a delivery date right on the PDP. It installs in minutes, and A/B tests are available.
What Ocean does for Shopify brands
- Free 2-day shipping option at checkout -> higher conversion from shipping-sensitive visitors
- Ocean membership psychology -> 23% higher repurchase rate on member cohort
Overview
Ocean is a paid shopper membership that works across a network of independent brands. Members get free shipping, order tracking, delivery date predictions, support and replacements for lost, damaged or stolen orders. For brands in the network, it gives shoppers a reason to join and buy again.
For Shopify brands
- Members get shipping fees reimbursed by Ocean on orders from network brands, so shoppers face no free-shipping minimums.
- Ocean sends proactive alerts about shipping problems and replaces shipments that are lost, damaged or stolen, as part of the membership.
- Shoppers buy directly from the brand's store, with no separate app to buy from or special links to click.
How it works
Shoppers buy directly from a brand's store and access Ocean on desktop or mobile. After purchase, Ocean reimburses shipping for members and tracks the order in the shopper's Ocean account. Ocean AI predicts the delivery date when the order is placed.
- Built for
- Independent brands that join the Ocean network, which the site says includes over 10,000 brands.
- Pricing
- Shoppers pay $6.95 per month for the Ocean Membership after a 30-day free trial. They can cancel anytime with one click.
Products
- Ocean Membership Shopper membership with free expedited shipping, package protection, instant issue resolution and priority support.
- Order tracking One dashboard to track orders from every Ocean brand and take action when needed.
- Ocean AI Predicts when an order will arrive as soon as it is placed.
- Proactive Alerts Notifies shoppers of shipping problems so they do not need to refresh a tracking page.
- Brand Directory Lets shoppers browse Ocean brands and see a personalized savings estimate.
Buyer notes
- Shoppers can use discount codes and gift cards and still get shipping reimbursed by Ocean.
- Membership has a 30-day free trial, and Ocean emails members 5 days before it ends.
- Members can cancel anytime with one click.
- Network brands benefit when members shop with them more often.
From Ocean's own site and Shopify App Store listings, as of 2026-10-30.
How much does Ocean cost?
Shoppers pay $6.95 per month for the Ocean Membership after a 30-day free trial. They can cancel anytime with one click.
