LimeChat AI is a Shopify app developer that makes LimeChat: WhatsApp Support+AI, a chat app on the Shopify App Store. It provides WhatsApp chat and voice AI agents for BFSI, D2C, automotive, real estate. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 56 (0.4%) run LimeChat: WhatsApp Support+AI, #16 of 307 chat apps by that count. Its share is highest among Beauty & Personal Care (1.6%) and Fashion & Apparel (0.4%) brands. It is rated 4.9 out of 5 from 46 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. LimeChat: WhatsApp Support+AI has 3 plans on the Shopify App Store, from $199 to $699 a month. Some plans add usage charges on top, listed with each plan.
Overview
LimeChat AI sells WhatsApp, chat and voice AI agents for ecommerce brands. The software covers marketing and growth flows such as abandoned checkout, COD verification and broadcasts. It also covers customer support such as order tracking, returns and refunds. It aims to let merchants run these conversations on messaging channels with fewer human agents.
- Built for
- D2C ecommerce brands and digital-first enterprises, including Shopify merchants, with growth and retention teams or customer support teams.
- Pricing
- The Shopify App Store listing shows a free plan and three monthly tiers: Growth $199, Pro $399 and Advanced $699, each with a per-ticket fee for extra tickets ($0.02 to $0.05). The website quotes custom prices by suite, conversation volume and AI tier. Meta's WhatsApp conversation charges are separate.
Products
- LimeChat: WhatsApp Support+AI Shopify app for WhatsApp support, broadcasts and journeys using GPT-driven chatbots.
- WhatsApp Marketing & AI Growth Suite WhatsApp marketing flows and an AI agent for lead generation, onboarding and sales assist.
- AI Support Suite AI agent on chat and voice for order, payment and account support queries.
- Omnichannel CRM Add-on that brings customer interactions from email, chat, Instagram and other channels into one place.
- IG Suite Add-on that automates engagement on Instagram Stories, Direct Messages and Comments.
- AI-Powered Conversation Audit Add-on that analyzes customer interactions handled by humans and by AI.
Integrations
Buyer notes
- Website says most brands go live in 1–3 weeks.
- Website says every plan includes a dedicated onboarding specialist.
- Website lists a Customer Success Manager, quarterly business reviews and 24/7 priority support with an SLA.
- Meta charges per conversation on the WhatsApp Business API, and these charges are separate from LimeChat pricing.
From LimeChat AI's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
LimeChat: WhatsApp Support+AI
4.9 · 46 reviewsBuilt for ShopifyFree planPaid from $199/moOn 0.4% of brands over $5MLaunched 2021ChatLimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, hum...
Pricing
Growth$199/month$0.02 per additional tickets
- 3 Agent Logins
- Verified Official WhatsApp
- WhatsApp Broadcasts
- WhatsApp Journey(ABC+Order confirmation)
- +2 more
14-day free trialPro$399/month$0.03 per additional ticket
- 5 Agent Logins
- Everything in Growth +
- Segmentation and Cross-sell Journeys
- Click-based Support & Commerce Chatbot
- +2 more
14-day free trialAdvanced$699/month$0.05 per additional tickets
- 8 Agent Logins
- Everything in Pro +
- 2-way WhatsApp Journeys and Broadcasts
- Gen AI Support & Commerce Chatbot
- +2 more
14-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to LimeChat AI
The most used chat apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Shopify Inbox · Shopify | 10.5% | 4.6 · 5,811 |
| Tidio · TIDIO LLC | 3.4% | 4.8 · 1,356 |
| Richpanel · Richpanel Inc | 1.9% | 4.9 · 137 |
| Fin AI Agent & Intercom · Intercom | 1.6% | 3.7 · 18 |
| Re:amaze AI Helpdesk & Chat · Reamaze | 1.6% | 4.4 · 181 |
| LiveChat · Text | 1.4% | 4.4 · 49 |
Often used with LimeChat AI
What its brands run more often than Shopify brands over $5M do overall.
- CustomFit AI A/B Testing & CRO19.6% of its brands · 151.2x average
- ST17.9% of its brands · 85.9x average
- Quinn Shoppable Videos, Reels25% of its brands · 75.5x average
- Quinn Shoppable Videos & Reels25% of its brands · 68.7x average
- Snapmint PG Customizations25% of its brands · 35.6x average
What Shopify apps does LimeChat AI make?
LimeChat AI has 1 app on the Shopify App Store: LimeChat: WhatsApp Support+AI.
How many Shopify brands use LimeChat AI?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 56 (0.4%) run LimeChat: WhatsApp Support+AI, #16 of 307 chat apps by that count. Its share is highest among Beauty & Personal Care (1.6%) and Fashion & Apparel (0.4%) brands.
What are the alternatives to LimeChat AI?
The most used chat apps among Shopify brands over $5M, after LimeChat AI: Shopify Inbox (10.5%), Tidio (3.4%), Richpanel (1.9%), Fin AI Agent & Intercom (1.6%), Re:amaze AI Helpdesk & Chat (1.6%) and LiveChat (1.4%).
What do LimeChat AI's brands use alongside it?
Of the brands running LimeChat AI, 19.6% also run CustomFit AI A/B Testing & CRO, 17.9% also run ST, 25% also run Quinn Shoppable Videos, Reels, 25% also run Quinn Shoppable Videos & Reels and 25% also run Snapmint PG Customizations. Each is at least 35.6 times as common among them as across all brands over $5M.
How is LimeChat: WhatsApp Support+AI rated?
LimeChat: WhatsApp Support+AI is rated 4.9 out of 5 from 46 reviews on the Shopify App Store.
How much does LimeChat AI cost?
LimeChat: WhatsApp Support+AI has 3 plans on the Shopify App Store, from $199 to $699 a month. Some plans add usage charges on top, listed with each plan. LimeChat: WhatsApp Support+AI: Growth, $199/month ($0.02 per additional tickets); Pro, $399/month ($0.03 per additional ticket); Advanced, $699/month ($0.05 per additional tickets).