Extend is a Shopify app developer that makes Extend Shopper Operations, a warranties and insurance app on the Shopify App Store. It provides product and shipping protection solutions. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 150 (1%) run Extend Shopper Operations, #2 of 36 warranties and insurance apps by that count. Its share is highest among Automotive (4%), Sports & Outdoors (2.4%) and Electronics & Tech (2.4%) brands. It is rated 4.8 out of 5 from 21 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. It has a free plan.
Overview
Extend sells product protection and shipping protection that merchants offer to their customers, along with tools for managing claims and warranty contracts. Extend's team handles catalog organization, SKU mapping and ongoing plan management. This is meant to give merchants revenue from protection sales, claim resolution for customers, and a way to deal with lost, damaged or stolen packages.
For Shopify brands
- Extend Shopper Operations is on the Shopify App Store, listed under Orders and shipping, with a free plan and the Built for Shopify badge.
- Extend's team handles catalog organization, SKU mapping and ongoing plan management for the merchant.
- Documentation covers Shopify setup for product protection, shipping protection, shopper operations, draft orders and Shopify POS.
How it works
The merchant integrates Extend on its platform, with Shopify-specific guides for product protection, shipping protection and shopper operations. Extend's team handles catalog organization, SKU mapping and ongoing plan management. Merchants are assigned a Merchant Success Manager for questions.
- Pricing
- The Shopify App Store listing for Extend Shopper Operations shows a free plan. No other pricing is stated.
Products
- Extend Product Protection Protection plans sold to customers against product failure and accidental damage.
- Extend Shipping Protection Protection for lost, damaged or stolen packages.
- Extend Shopper Operations Shopify app with post-purchase tools: protection, automated claims, fraud detection and more.
- Merchant Portal Documented tools for offer styling, stores, users, contracts, claims, leads, products, analytics and billing.
- Extend Protection Plugin For WooCommerce Plugin for offering Extend protection on WooCommerce stores.
Integrations
Buyer notes
- Extend's team handles catalog organization, SKU mapping and ongoing plan management.
- Extend Shopper Operations has the Built for Shopify badge.
- Merchant partners can contact their Merchant Success Manager for help.
- NetSuite setup starts by contacting an onboarding manager for the GitHub repository for the NetSuite SDF Project.
From Extend's own site and Shopify App Store listings, as of 2026-10-30.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Extend Shopper Operations
4.8 · 21 reviewsBuilt for ShopifyFree planOn 1% of brands over $5MLaunched 2021Warranties and insuranceDrive revenue and simplify the customer journey through post-purchase tools: product and shipping protection, automated claims, fraud detection, and more.
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Extend
The most used warranties and insurance apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Xcotton Post Purchase Guard · XCOTTON CO. | 1% | 5.0 · 764 |
| Mulberry Product Protection · Mulberry | 0.4% | 4.7 · 29 |
| CPS Extended Warranty Upsell · CPS | 0.4% | 5.0 · 6 |
| Simply Shipping Protection · Lucent Innovation | 0.4% | 4.6 · 130 |
| Clyde · Cover Genius | 0.3% | 2.6 · 20 |
| SureBright Warranty & Shipping · Surebright | 0.2% | 4.8 · 54 |
Often used with Extend
What its brands run more often than Shopify brands over $5M do overall.
- Affirm pay‑over‑time messaging41.3% of its brands · 5.9x average
- Weglot12% of its brands · 4.4x average
- Signifyd13.3% of its brands · 3.6x average
- AfterShip Order Tracking13.3% of its brands · 2.9x average
- Wyllo12% of its brands · 2.8x average
What Shopify apps does Extend make?
Extend has 1 app on the Shopify App Store: Extend Shopper Operations.
How many Shopify brands use Extend?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 150 (1%) run Extend Shopper Operations, #2 of 36 warranties and insurance apps by that count. Its share is highest among Automotive (4%), Sports & Outdoors (2.4%) and Electronics & Tech (2.4%) brands.
What are the alternatives to Extend?
The most used warranties and insurance apps among Shopify brands over $5M, after Extend: Xcotton Post Purchase Guard (1%), Mulberry Product Protection (0.4%), CPS Extended Warranty Upsell (0.4%), Simply Shipping Protection (0.4%), Clyde (0.3%) and SureBright Warranty & Shipping (0.2%).
What do Extend's brands use alongside it?
Of the brands running Extend, 41.3% also run Affirm pay‑over‑time messaging, 12% also run Weglot, 13.3% also run Signifyd, 13.3% also run AfterShip Order Tracking and 12% also run Wyllo. Each is at least 2.8 times as common among them as across all brands over $5M.
How is Extend Shopper Operations rated?
Extend Shopper Operations is rated 4.8 out of 5 from 21 reviews on the Shopify App Store.
How much does Extend cost?
It has a free plan.