Lucent Innovation
Shopify development, migrations, builds and integrations for mid-market DTC and B2B brands
Lucent Innovation is a Shopify app developer with 2 apps on the Shopify App Store. It provides Shopify development, migrations, builds and integrations for mid-market DTC and B2B brands. Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 84 (0.5%) run at least one of Lucent Innovation's apps, #5 of 36 warranties and insurance apps by that count. Its share is highest among Food & Beverage (1.1%) brands. Its most reviewed app, Simply Shipping Protection, is rated 4.6 out of 5 from 130 reviews on the Shopify App Store. Both of its apps carry Shopify's Built for Shopify badge. Plans across its apps run from free to $49.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan.
Overview
Lucent Innovation builds, migrates and supports Shopify and Shopify Plus stores, and publishes apps on the Shopify App Store. It handles theme and headless builds, platform migrations, custom integrations and ongoing store work. This is for merchants who need store development or Shopify apps for shipping protection and customer login.
- Built for
- Mid-market DTC and B2B brands on Shopify and Shopify Plus that have outgrown a small dev shop but do not need an enterprise agency.
- Pricing
- Services are quoted after a scoping call, with a fixed scope in writing. Simply Shipping Protection has a free tier (10% of the protection product price) and paid plans at $4.99–$49.99/month. Simply OTP Login & Notify has a free plan and paid plans at $4.99 and $19.99/month, plus usage-based charges.
Products
- New Store Design & Development Builds custom Shopify storefronts as themes or headless front ends, including theme customization and design-to-Shopify builds.
- Migrate Magento to Shopify Plus Moves stores from Magento, WooCommerce, Salesforce Commerce Cloud or BigCommerce to Shopify Plus.
- Integrate ERP & Internal Systems Connects Shopify to a business's existing systems and builds custom apps, back ends and product configurators.
- Conversion Rate Optimization Runs a continuing program of research, testing and speed work on the storefront and checkout.
- Simply Shipping Protection Lets customers add cart-level shipping protection and manage claims through the app.
- Simply OTP Login & Notify Lets customers log in with a one-time password and sends notifications.
Integrations
Buyer notes
- Free store audit: reviews storefront, theme performance and checkout, sent within three business days with no call required.
- Migration scoping call produces a phased plan and timeline in writing; redirects are mapped before launch.
- Retainers are month-to-month fixed blocks of hours with no long lock-in, run by a named team in your timezone.
- Simply Shipping Protection and Simply OTP Login & Notify both carry the Built for Shopify badge and have a free plan.
From Lucent Innovation's own site and Shopify App Store listings, as of 2026-10-20.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Simply Shipping Protection
4.6 · 130 reviewsBuilt for ShopifyFree planPaid from $4.99/moOn 0.4% of brands over $5MLaunched 2021Warranties and insuranceLet customers protect orders with cart-level shipping protection, manage claims through our app, and earn extra revenue with customizable widgets and upsells.
Pricing
Free TierFree to install10% on shipping protection product price
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- +2 more
Starter$4.99/month- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- +3 more
7-day free trialBasic$19.99/month- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- +3 more
7-day free trialAdvance$49.99/month- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- +3 more
7-day free trialLucent ‑ OTP Login & Notify
4.8 · 85 reviewsBuilt for ShopifyFree planPaid from $4.99/moOn 0.2% of brands over $5MLaunched 2021Accounts and loginOTP verification has grown popular with the rise of smartphones. With Simply OTP Login users can log in easily, affordably, and securely without any hassle.
Pricing
FreeFree to installUp to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services.
- Free OTP Widget Installation
- In app widget customization
- Lucent Branding
Basic$4.99/monthUp to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services.
- OTP Delivery: Seamless and reliable
- Customization: Adjust to your brand
- Global OTP delivery
- B2B Onboarding - Additional $10/month
7-day free trialPremium$19.99/monthUp to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services.
- Includes Basic Features
- Sender ID/Template Customization
- OTP Integration
- Enhanced Widget Customization
- +4 more
7-day free trial
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Lucent Innovation
The most used warranties and insurance apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Xcotton Post Purchase Guard · XCOTTON CO. | 1% | 5.0 · 764 |
| Extend Shopper Operations · Extend | 1% | 4.8 · 21 |
| Mulberry Product Protection · Mulberry | 0.4% | 4.7 · 29 |
| CPS Extended Warranty Upsell · CPS | 0.4% | 5.0 · 6 |
| Clyde · Cover Genius | 0.3% | 2.6 · 20 |
| SureBright Warranty & Shipping · Surebright | 0.2% | 4.8 · 54 |
Often used with Lucent Innovation
What its brands run more often than Shopify brands over $5M do overall.
- Bold AI Upsell & Cross‑Sell15.5% of its brands · 9.1x average
- Tidio17.9% of its brands · 5.3x average
- Kwik COD & Checkout13.1% of its brands · 3.9x average
- Amp Slide Cart Upsell Drawer15.5% of its brands · 3.4x average
- Avada AI SEO Image Optimizer11.9% of its brands · 2.6x average
What Shopify apps does Lucent Innovation make?
Lucent Innovation has 2 apps on the Shopify App Store: Simply Shipping Protection and Lucent ‑ OTP Login & Notify.
How many Shopify brands use Lucent Innovation?
Among the 15,394 Shopify brands over $5M that dtcmvp tracks, 84 (0.5%) run at least one of Lucent Innovation's apps, #5 of 36 warranties and insurance apps by that count. Its share is highest among Food & Beverage (1.1%) brands.
What are the alternatives to Lucent Innovation?
The most used warranties and insurance apps among Shopify brands over $5M, after Lucent Innovation: Xcotton Post Purchase Guard (1%), Extend Shopper Operations (1%), Mulberry Product Protection (0.4%), CPS Extended Warranty Upsell (0.4%), Clyde (0.3%) and SureBright Warranty & Shipping (0.2%).
What do Lucent Innovation's brands use alongside it?
Of the brands running Lucent Innovation, 15.5% also run Bold AI Upsell & Cross‑Sell, 17.9% also run Tidio, 13.1% also run Kwik COD & Checkout, 15.5% also run Amp Slide Cart Upsell Drawer and 11.9% also run Avada AI SEO Image Optimizer. Each is at least 2.6 times as common among them as across all brands over $5M.
How is Simply Shipping Protection rated?
Simply Shipping Protection is rated 4.6 out of 5 from 130 reviews on the Shopify App Store.
How much does Lucent Innovation cost?
Plans across its apps run from free to $49.99 a month on the Shopify App Store. Some plans add usage charges on top, listed with each plan. Simply Shipping Protection: Free Tier, Free to install (10% on shipping protection product price); Starter, $4.99/month; Basic, $19.99/month; Advance, $49.99/month.