Auctane LLC
Return Rabbit, an ecommerce returns and exchanges management app for Shopify merchants
Auctane LLC is a Shopify app developer based in the United States that makes Return Rabbit, a returns and exchanges app on the Shopify App Store. It provides Return Rabbit, an ecommerce returns and exchanges management app for Shopify merchants. Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 15 (0.1%) run Return Rabbit, #17 of 74 returns and exchanges apps by that count. Its share is highest among Fashion & Apparel (0.2%) brands. It is rated 4.3 out of 5 from 11 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. Return Rabbit has 4 plans on the Shopify App Store, from free to $650 a month.
Overview
Return Rabbit is a returns and exchanges management app for Shopify merchants. It handles return requests, exchanges, shipping labels, branded return portals, tracking pages and email notifications, and lets merchants set rules to approve, reject or flag returns automatically. It is aimed at merchants who want to manage returns with less manual work and offer exchanges, including across the full catalog.
- Built for
- Shopify brands that want to manage returns and exchanges.
- Pricing
- Free plan with unlimited returns using the company's discounted shipping rates. Paid plans use your own carriers: Startup $250/month (1,200 annual returns), Growth $450 (6,000), Market Leader $650 (12,000). Annual billing is listed at lower prices. Paid plans have a 10-day free trial.
Products
- Return Rabbit Returns and exchanges app with return portal, automation rules, shipping labels and analytics.
Integrations
Buyer notes
- Returns portal setup is stated as 48 hours or less.
- Billing is handled through the Shopify store, month-to-month or annual.
- Onboarding services are included and cover integration configuration.
- Listed on the Shopify App Store with a Built for Shopify badge.
From Auctane LLC's own site and Shopify App Store listings, as of 2026-10-26.
Among Shopify brands over $5M
Share of each sector's brands running it, where that beats the overall rate.
On the Shopify App Store
Return Rabbit
4.3 · 11 reviewsBuilt for ShopifyFree planPaid from $250/moOn 0.1% of brands over $5MLaunched 2022Returns and exchangesBoost shopper loyalty with Return Rabbit: optimizing every return for exchanges and repeat shopping.
Pricing
Free PlanFree- For businesses just starting out!
Startup Plan$250/monthor $2,400/year and save 20%- 1,200 Annual Returns
- Get a 10 Days free trail
Growth Plan$450/monthor $4,800/year and save 11%- 6,000 Annual Returns
- Get a 10 Days free trail
Market Leader Plan$650/monthor $6,180/year and save 21%- 12,000 Annual Returns
- Get a 10 Days free trail
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
Alternatives to Auctane LLC
The most used returns and exchanges apps among Shopify brands over $5M.
| App | Brands over $5M | App Store |
|---|---|---|
| Loop Returns & Exchanges · Loop | 10% | 4.6 · 447 |
| Redo · Redo Tech, Inc | 9.4% | 4.9 · 809 |
| AfterShip Returns & Exchanges · AfterShip | 2.7% | 4.7 · 1,540 |
| ReturnGO Returns & Exchanges · ReturnGO | 2% | 4.9 · 407 |
| Happy Returns | 2% | 3.3 · 29 |
| Seel Worry‑Free Purchase · Seel | 1.8% | 4.9 · 297 |
Often used with Auctane LLC
What its brands run more often than Shopify brands over $5M do overall.
- Klaviyo86.7% of its brands · 1.2x average
What Shopify apps does Auctane LLC make?
Auctane LLC has 1 app on the Shopify App Store: Return Rabbit.
How many Shopify brands use Auctane LLC?
Among the 15,357 Shopify brands over $5M that dtcmvp tracks, 15 (0.1%) run Return Rabbit, #17 of 74 returns and exchanges apps by that count. Its share is highest among Fashion & Apparel (0.2%) brands.
What are the alternatives to Auctane LLC?
The most used returns and exchanges apps among Shopify brands over $5M, after Auctane LLC: Loop Returns & Exchanges (10%), Redo (9.4%), AfterShip Returns & Exchanges (2.7%), ReturnGO Returns & Exchanges (2%), Happy Returns (2%) and Seel Worry‑Free Purchase (1.8%).
What do Auctane LLC's brands use alongside it?
Of the brands running Auctane LLC, 86.7% also run Klaviyo. Each is at least 1.2 times as common among them as across all brands over $5M.
How is Return Rabbit rated?
Return Rabbit is rated 4.3 out of 5 from 11 reviews on the Shopify App Store.
How much does Auctane LLC cost?
Return Rabbit has 4 plans on the Shopify App Store, from free to $650 a month. Return Rabbit: Free Plan, Free; Startup Plan, $250/month; Growth Plan, $450/month; Market Leader Plan, $650/month.