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Return Prime

Returns management that turns refunds into revenue for Shopify brands

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Return Prime runs the returns and exchanges flow for Shopify brands, automating approvals, refunds, and exchange creation while pushing upsells inside the return page itself. Best fit for brands with meaningful return volume in apparel, beauty, or accessories where exchanges and product swaps can replace refunds.

What Return Prime does for Shopify brands

  • Smart exchange offers convert refund requests into product swaps, cutting return volume
  • Return reason tracking surfaces product issues driving returns
  • Wonder Revenue Booster shows alternates & add-ons in return flow, up to 8% revenue uplift
  • Wonder Bot auto-approves returns, routes refunds, creates exchanges, sends notifications
  • Cuts manual return handling hours for cx teams as volume scales

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