Redo runs returns, exchanges, and post-purchase support for Shopify brands. An exchange-first flow steers shoppers toward swaps before refunds, ai handles routine support tickets, and customers can opt in to fund their own return labels at checkout. Built for brands where return volume & support costs are eating into margin.
What Redo does for Shopify brands
- Exchange-first return flow converts refunds into retained revenue, +17% avg exchange rate
- AI agent handles return, order & claim questions without a human, cutting support cost
- Customer-funded return coverage (~$1.98 opt-in) shifts label cost off merchant
