Re:amaze is a unified helpdesk for Shopify brands that combines email, chat, social, and sms into one inbox, with an ai agent and chatbots that resolve routine tickets on their own. Best fit for smb to mid-market brands whose ticket volume is climbing faster than headcount and who want a flatter cost curve than per-ticket tools.
What Re:amaze does for Shopify brands
- ai agent, chatbots & faq base resolve order status, shipping & returns without an agent
- proactive cues & live chat convert browsing visitors who ask product questions
- unified inbox across email, chat, social & sms ends tab-switching between channels
- macros, workflows & ai-assisted drafting cut handle time on tickets that reach agents
- per-seat pricing keeps cost flat as ticket volume grows
