Grapevine
Post-purchase and email surveys for Shopify, with unlimited responses for attribution, NPS, and CSAT
Official site →Grapevine runs post-purchase and email surveys on Shopify with unlimited responses, covering self-reported attribution, NPS, and CSAT. Useful for brands spending real money on paid acquisition who suspect GA4 is over-crediting some channels, and for teams willing to read open-text feedback and act on what almost stopped customers from buying.
What Grapevine does for Shopify brands
- Self-reported attribution exposes when GA4 over-credits paid channels (60% claimed vs 20% real)
- Reallocate ad budget toward channels with true first-touch impact, reclaim wasted spend
- Open-text post-purchase feedback surfaces objections, missing info & checkout friction
- Fixing top 2-3 friction patterns on PDP, checkout & shipping copy lifts cvr
