Handled provides AI teammate for consumer brands running orders, inventory, procurement and month-end close.
Handled automates the daily ops work CPG brands on Shopify do by hand. It parses wholesale POs, syncs data to ERPs, notifies 3PLs, creates invoices and chases unpaid receivables. It also keeps real-time inventory visibility across co-manufacturers and 3PLs. Stockout risks get flagged before they turn into lost sales.
What Handled does for Shopify brands
- Automated PO-to-ERP-to-3PL routing frees up 40+ hrs/week of manual data entry
- AR follow-up at 7/14/21 days recovers wholesale payments that would otherwise slip
- 3PL invoice auditing catches overcharges before they clear
Overview
Handled sells an AI teammate for consumer packaged goods (CPG) brands. It answers questions about the business, alerts the team to problems, and carries out work such as order management, procurement, invoice audits and month-end reconciliation. It reads data from email, spreadsheets and Slack, and follows rules and approval steps the merchant sets.
- Built for
- Consumer packaged goods (CPG) and omni-channel consumer brands that sell through channels such as Shopify, Amazon and wholesale.
Products
- Handled AI teammate for CPG brands that answers questions, flags issues and runs operations and finance work.
- Reporting & Analytics Builds and posts reports, such as a weekly selling report with sell-through and weeks-on-hand.
- Inventory Reconciliation Reconciles inventory data from sources like 3PL emails and supplier spreadsheets against systems of record.
- Order Fulfillment & Exception Handling Runs order fulfillment work and handles exceptions.
- Wholesale Order to Cash Handles wholesale orders through invoicing and payment follow-up.
- Purchasing & Supplier Follow-Up Raises purchase orders and follows up with suppliers, using the merchant's approval rules.
Integrations
Buyer notes
- Setup is stated as 3–4 days; connecting Shopify lights up the core the same day.
- Handled configures the product to your business during onboarding and trains your team in hands-on sessions.
- A dedicated lead stays on for tuning, new automations and questions after setup.
- You set approval rules; for example, small purchase orders can run automatically while larger ones wait for approval in Slack. Every action is logged.
From Handled's own site and Shopify App Store listings, as of 2026-10-20.