simplesat
CSAT, NPS, and CES surveys with real-time feedback routing and testimonial publishing
Official site →simplesat runs csat, nps, and ces surveys after support tickets and orders, then routes feedback in real time. low scores fire instant alerts to your team, and high scores can be published as testimonials on product pages. best fit for brands without a dedicated reviews tool who want to recover unhappy customers before they churn.
What simplesat does for Shopify brands
- Instant alerts on low csat & detractor nps scores trigger fast recovery follow-ups
- Real-time follow-up converts a meaningful share of dissatisfied customers back to satisfied
- One-click widget publishes verified csat & nps responses as testimonials on storefront
- Fresh, specific social proof on product & home pages converts browsers who'd otherwise leave
