Order Protection logo

Order Protection

Shipping protection that deflects CS tickets and builds checkout trust

Official site →

Order Protection adds shipping protection at checkout and takes over every lost, damaged, stolen, or wrong-package ticket for protected orders. Best fit for Shopify brands shipping enough volume that shipping issues eat real CS hours, or selling higher-ticket items where checkout trust signals move the needle.

What Order Protection does for Shopify brands

  • 24/7 OP team resolves lost, damaged, stolen & wrong-package tickets in under an hour
  • Protected-order CS tickets never hit your team's queue
  • Checkout trust signal reduces abandonment, especially on higher-ticket carts
  • Free to merchants, OP funds claims from the protection premium

Related Shopify apps