Crisp

Multi-channel customer messaging, live chat, and helpdesk in one inbox

Crisp is a shared inbox that pulls live chat, email, WhatsApp, Messenger, and Instagram into one place, with a chatbot and knowledge base sitting in front of your agents. Good fit for Shopify brands running cx across multiple channels who want one tool & one seat-based bill instead of a separate chat app, support inbox, and social dm workflow.

What Crisp does for Shopify brands

Chatbot & help articles deflect shipping, returns, sizing & faq tickets from agents
Proactive chat triggers & product recs convert browsing visitors inside the widget
One inbox for chat, email, WhatsApp, Messenger & Instagram replaces 3+ tools
Seat-based pricing avoids per-ticket overage fees as volume grows

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