Cosmo turns WhatsApp into a sales and support channel for Shopify brands, running product campaigns and full checkout inside the chat thread. Best fit for brands with international or south asian customer bases where WhatsApp is the default messaging app.
What Cosmo does for Shopify brands
- WhatsApp product campaigns with in-chat browsing & checkout drive attributed revenue
- High open rates on WhatsApp put campaigns in front of customers who actually read them
- Chatbot handles order status, tracking, returns & product questions without an agent
- Automated replies cut support response time & ticket volume
