14.ai

AI-native customer support platform that automates tickets and replaces your CX stack

14.ai is an ai-native support platform that auto-resolves routine tickets (order status, returns, shipping) across email, chat, sms & social. Built as a Zendesk/Gorgias replacement, it fits Shopify brands drowning in repetitive cx volume who want one tool instead of helpdesk + chatbot add-on + agent hours.

What 14.ai does for Shopify brands

ai resolves routine tickets (order status, returns, shipping) without agent touch
Replaces helpdesk (Zendesk, Gorgias, Freshdesk) - one bill instead of three
Removes separate ai chatbot add-on you pay for on top of helpdesk
Cuts headcount hours spent managing & triaging across tools
Monitors email, chat, calls, TikTok, Facebook, Telegram & WhatsApp from one place

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