UsableNet

Overview

UsableNet sells digital accessibility software and services for websites and apps, including a self-serve testing platform, an audit and guidance package, and a fully managed remediation service. It helps merchants find and fix accessibility problems for shoppers with disabilities and reduce exposure to accessibility-related legal claims.

For Shopify brands

• ●Assistive Managed Service has UsableNet fix and maintain accessibility issues found through automated and manual testing, with little work from the brand's team.
• ●Testing is done by people with disabilities, and work is aligned with WCAG 2.2 to cover storefront steps from product pages to checkout.
• ●Legal support is offered with each approach: litigation support with Accessibility as a Service, and legal support and indemnity with Assistive Managed Service, subject to availability.

How it works

With the Assistive Managed Service, UsableNet runs audits, compliance testing, fixing and ongoing maintenance, and implementation takes a few weeks. With Accessibility as a Service, UsableNet's experts audit annually and recommend changes, and the brand's team makes them. With AQA, the brand's team runs its own testing and monitoring.

Built for

Enterprises across industries, including B2C and B2B e-commerce and consumer goods merchants.

Pricing

AQA and Accessibility as a Service are sold as annual subscriptions. Assistive Managed Service is charged as an implementation fee plus an ongoing monthly fee. Prices are not published; buyers contact sales.

Products

• ●Assistive Managed Service Fully managed service covering audits, compliance testing, fixing and ongoing accessibility maintenance, tested by people with disabilities.
• ●Accessibility as a Service Annual audits, remediation plan and guidance, user testing, support, tools and training for in-house teams.
• ●AQA Self-managed platform for automated WCAG testing, guided manual review, monitoring and reporting.
• ●VPAT Listed as an additional offering.
• ●Mobile App Audits Accessibility audits of mobile apps, listed as an additional offering.
• ●Accessibility Strategy Consulting Consulting on accessibility strategy, listed as an additional offering.

Integrations

Buyer notes

• Assistive Managed Service implementation takes a few weeks.
• AQA takes about 3-6 months for a team to learn; Accessibility as a Service takes about 3-6 months to build expertise.
• Availability and extent of indemnity must be confirmed with UsableNet for each website.
• AQA has a free trial.

From UsableNet's own site and Shopify App Store listings, as of 2026-10-30.