Storeware is a Shopify app developer that makes StoreFAQ: Product FAQ Chatbot, a faq app on the Shopify App Store. It provides an FAQ builder app for Shopify merchants. It is rated 5 out of 5 from 158 reviews on the Shopify App Store. It carries Shopify's Built for Shopify badge. StoreFAQ: Product FAQ Chatbot has 4 plans on the Shopify App Store, from free to $49.99 a month. Some plans add usage charges on top, listed with each plan.
Overview
Storeware makes StoreFAQ, a Shopify app for building FAQ pages, product FAQs and accordions. It also adds instant answers, live chat and an AI chatbot. It helps merchants answer common customer questions on their store and reduce support tickets.
For Shopify brands
- Add FAQs and FAQ groups to the store with a drag-and-drop builder, and have AI write the answers.
- Show an AI chatbot, live chat and instant answers on store pages, using the store's own information.
- Publish FAQs in multiple languages, and manage them by chatting with Claude or ChatGPT through MCP.
How it works
The brand installs the app on its Shopify store and adds FAQs from the StoreFAQ dashboard. The app then creates an FAQ page for the store automatically. FAQs can also be imported and exported.
- Pricing
- StoreFAQ has a free plan, then Professional at $7.99/month, Growth at $14.99/month and Enterprise at $49.99/month ($479.90 yearly). Plans set FAQ page view limits, with per-view overage on lower tiers and $0.30 per extra AI chatbot conversation.
Products
- StoreFAQ Shopify app to build FAQ pages, accordions and product FAQs, with AI writing and drag-and-drop.
- Instant Answer Shows search suggestions so customers find help articles from any store page.
- AI Chatbot AI assistant that automates live chat using the store's information.
- Live Chat Lets merchants chat with customers, with a chat interface styled to their brand.
- Message Shortcuts Pre-saved replies for sending quickly in Shopify live chat.
Integrations
Buyer notes
- Free plan includes up to 100 FAQ page views and 25 lifetime AI conversations.
- Multilingual FAQs are on Professional, Growth and Enterprise plans.
- Support is standard on Free, dedicated on Professional and Growth, and priority on Enterprise.
- Listed as Built for Shopify in the App Store, and FAQs can be imported and exported.
From Storeware's own site and Shopify App Store listings, as of 2026-10-30.
On the Shopify App Store
StoreFAQ: Product FAQ Chatbot
5.0 · 158 reviewsBuilt for ShopifyFree planPaid from $7.99/moLaunched 2024FAQCreate SEO-friendly FAQ pages, product FAQs, and accordions with AI. Add FAQ schema, instant answers, live chat, AI Chatbot and reduce support tickets.
Pricing
FreeFree- Up to 100 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 25 (Lifetime)
- +4 more
Professional$7.99/month$0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
- Up to 500 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 50/mon
- +4 more
Growth$14.99/month$0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
- Up to 2000 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 100/mon
- +4 more
Enterprise$49.99/monthor $479.90/year and save 20%$0.30 per extra AI Chatbot Conversations
- Unlimited FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 500/mon
- +4 more
Ratings, reviews, plans, prices and descriptions as the Shopify App Store lists them. how we count.
What Shopify apps does Storeware make?
Storeware has 1 app on the Shopify App Store: StoreFAQ: Product FAQ Chatbot.
How is StoreFAQ: Product FAQ Chatbot rated?
StoreFAQ: Product FAQ Chatbot is rated 5 out of 5 from 158 reviews on the Shopify App Store.
How much does Storeware cost?
StoreFAQ: Product FAQ Chatbot has 4 plans on the Shopify App Store, from free to $49.99 a month. Some plans add usage charges on top, listed with each plan. StoreFAQ: Product FAQ Chatbot: Free, Free; Professional, $7.99/month ($0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations); Growth, $14.99/month ($0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations); Enterprise, $49.99/month ($0.30 per extra AI Chatbot Conversations).