SB Digital logo

SB Digital

Retention marketing for e-commerce brands

SB Digital provides retention marketing for e-commerce brands. It is listed on Klaviyo's agency directory at the Gold Master tier, where it lists Customer Service & Support, Technical Development & Design, Implementation & Onboarding and 4 more services for brands with under $1M to $30M in annual revenue, on Shopify, WooCommerce and Shopify Plus.

Overview

SB Digital is a retention marketing agency for e-commerce brands. It runs Email and SMS marketing, including email design, flows and automations, and integrations with other apps. It aims to turn one-time buyers into repeat buyers and raise average order value and customer lifetime value.

Built for
Established e-commerce brands on Shopify, Shopify Plus or WooCommerce, with brand sizes from under $1M to $30M, in retail home and electronics and retail apparel and beauty.

Products

  • Email design Designs emails in-house to follow brand guidelines and be optimized for conversions.
  • Flows & automations Builds flows and automations for part of the customer journey to raise LTV and AOV.
  • External integrations Connects review apps and subscription apps into the Email and SMS strategy.
  • Free performance audit Reviews a brand's current email and SMS setup across seven key areas.

Integrations

ShopifyKlaviyoWooCommerceShopify Plus

Buyer notes

  • Offers a free performance audit that includes a free email redesign and a spam-folder analysis.
  • Average client retention is stated as 26 months.
  • Listed as a Gold Master tier Klaviyo partner serving North America, Europe, the Middle East, Australia and New Zealand, and Latin America.
  • Directory services also include implementation and onboarding, strategy and consulting, data and analytics, and omnichannel messaging.

From SB Digital's own site and Shopify App Store listings, as of 2026-10-20.

Services

Customer Service & SupportTechnical Development & DesignImplementation & OnboardingStrategy & ConsultingData & AnalyticsAI Strategy & AutomationOmnichannel Messaging
Platforms
Shopify, WooCommerce, Shopify Plus
Brand size
<$1M, $1M - $10M, $10M - $30M annual revenue
Regions
North America, Middle East, Australia & New Zealand, Latin America, Europe
Industries
Retail: Home & Electronics, Retail: Apparel & Beauty

As listed on Klaviyo's agency directory, Gold Master tier, 2026-11-03.

What services does SB Digital offer?

On Klaviyo's agency directory, SB Digital lists Customer Service & Support, Technical Development & Design, Implementation & Onboarding, Strategy & Consulting, Data & Analytics, AI Strategy & Automation and Omnichannel Messaging. It says it works with brands with under $1M to $30M in annual revenue, in North America, Middle East, Australia & New Zealand, Latin America and Europe. Platforms: Shopify, WooCommerce and Shopify Plus.

Updated 2026-09-14. Method notes and every source: how we count →