RetailPath provides cash application and deduction recovery software for CPG brands.
Overview
RetailPath is an AI-native retail accounts receivable platform for CPG and consumer brands. It investigates retailer deductions and chargebacks, files disputes for invalid claims with proof attached, and pursues unpaid invoices. It also matches retailer remittances to open invoices and explains short-pays.
For Shopify brands
- Checks each retailer deduction and chargeback against order, shipment and delivery records, including small ones.
- Retrieves bills of lading and proofs of delivery from connected systems and files disputes for invalid claims.
- Matches retailer remittances to open invoices, codes deductions, and syncs applied cash to NetSuite.
How it works
The brand connects its retailer portals, EDI, 3PL and ERP systems. RetailPath reviews each deduction or unpaid invoice against retailer requirements and shipment records, retrieves and matches evidence, files supported disputes through the retailer's process, and tracks status and recoveries in one workflow. Scope, access and the onboarding timeline are confirmed with the team.
- Built for
- CPG and consumer brands selling to retailers such as Walmart, Target, CVS, Walgreens, Ulta Beauty and KeHE, across beauty, personal care, wellness, food, beverage and home goods.
Products
- Deduction Recovery Investigates retailer deductions and chargebacks and disputes invalid ones with proof attached.
- Cash Application Matches remittances to invoices, explains short-pays, and syncs coded results to the ERP.
- Integrations Connects 3PL, EDI and ERP systems so shipment proof and ledger data stay in sync.
- RetailPath AI Classifies deductions, drafts disputes, searches for proof, and answers questions about retailer data.
Integrations
Buyer notes
- RetailPath says most companies are set up in a week and start recovering revenue in the first 30 days.
- Connects to other 3PL, EDI, ERP or internal systems beyond those listed, with the connection mapped out with the brand.
- Orderful is an official RetailPath partner for EDI.
- Security page lists SOC 2, encryption and access controls.
From RetailPath's own site and Shopify App Store listings, as of 2026-11-02.